Joseph Badner
Felton,DE
Summary
Dedicated professional with strong customer service skills, experienced in managing patient scheduling and maintaining accurate records. Committed to enhancing operational efficiency and patient satisfaction.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Rheumatology Center of Delaware
Dover DE
05.2024 - 04.2025
- Managed patient scheduling and coordinated appointments to enhance operational efficiency.
- Provided exceptional customer service, addressing patient inquiries and resolving concerns promptly.
- Maintained accurate patient records using electronic health record (EHR) systems to ensure data integrity.
- Assisted in the onboarding of new staff, providing training on front desk protocols and best practices.
Appliance Sales Specialist
Home Depot
Cape May, NJ
01.2021 - 03.2024
- Educated customers on appliance features, benefits, and maintenance to enhance purchasing decisions.
- Assisted in managing inventory levels, ensuring availability of popular appliances for customer needs.
- Developed product displays that highlighted key features and promotions, increasing customer engagement.
- Collaborated with team members to streamline sales processes, improving overall efficiency in the department.
- Resolved customer inquiries efficiently through multiple communication channels including phone and email.
Sales Associate
Big Lots
Dover De
10.2019 - 07.2021
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained merchandise displays, ensuring visual appeal and compliance with company standards.
- Executed inventory management tasks, including stock replenishment and organization of backroom areas.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling protocols.
- Assisted customers in product selection, enhancing shopping experience and satisfaction.
- Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
Education
Medical Assistance
Del-tech COMMUNITY COLLEGE
Dover De07.2027
Master of Real Estate Development - Medical Assistance
Rowan University
Glassboro, NJ01.2024
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Scheduling appointments
- Hospitality services
- Front office management
Languages
Japanese
Timeline
Front Desk Receptionist
Rheumatology Center of Delaware
05.2024 - 04.2025
Appliance Sales Specialist
Home Depot
01.2021 - 03.2024
Sales Associate
Big Lots
10.2019 - 07.2021
Medical Assistance
Del-tech COMMUNITY COLLEGE
Master of Real Estate Development - Medical Assistance
Rowan University