Sales director with twenty years of experience specializing in pre-owned vehicle acquisition, deal structuring, team leadership and inventory pricing strategies. Overseeing reconditioning to protect vehicle quality and sales readiness. Strong customer relationships. Supports consultants in closing deals, and maintains compliance while coaching teams, managing inventory turn, and keeping listings current across web and sales channels.
Overview
2
2
Languages
24
24
years of professional experience
Work History
Pre-owned Sales Director
Bical Chevrolet
Valley Stream, New York
03.2023 - 11.2026
Managed pre-owned inventory pricing for used vehicles based on market demand.
Assessed and acquired used inventory via trade-in, lease buyouts, various Auctions, Facebook Marketplace, Carfax and private owners for dealership stock.
Handled reconditioning inspections and lot-ready prep for pre-owned units.
Supported sales staff with used vehicle presentation and customer handoff.
Set pricing for pre-owned inventory by tracking market demand and vehicle condition.
Evaluated trade-ins for retail or wholesale profitabilityty
Directed reconditioning inspections and lot-ready preparation for pre-owned units. Working closely with our Service Dept.
Established and managed a non-existent manufacturer Certification Program
Coordinated with sales staff on used vehicle presentation and customer hand-off.
Evaluated competitive pre-owned pricing via VAuto and other vehicle market demand data points. For optimum turn
Interviewed, hired and trained new sales staff.
Reconditioning inspections and lot-ready preparation keeping pre-owned units ready for sale.
Supported sales staff during vehicle presentation and customer hand-off for smooth delivery.
Pre-owned Sales Director
South Shore CDJR
Inwood, NY
04.2019 - 02.2023
Successfully worked closely with Dealer Principal and hired Consultant to turn a failing dealership around.
Implemented and managed new sales processes for all departments
Vehicle acquisition and reconditioning
Acquisition and selling from multiple outlets such as Manheim, Adesa, Southern, ACV, Caroffer, Backlot, Enterprise, Hertz, KBB ICO, Marketplace, TrueCar, AutoAlert and more
Built sales forecasts and schedules to reflect desired productivity targets.
Vauto Inventory management
Adhered to compliance laws
Maintained ongoing communication with new and current customers
Addressed customer concerns timely and respectfully
Assisted sales consultants in closing deals
Deal desking and structuring
Experienced in AutoAlert data mining platform
Inventory pricing and monitoring
Adhered to velocity inventory turn
Coordinated recon process from service to vendors
Performed and finalized appraisals
Dealt with wholesalers and Auctions to liquidate vehicles that did not meet dealership resale standards
Ensured all vehicles were certified according to MFG specs
Coached and developed pre-sales team to enhance product knowledge, develop technical acumen and build technical sales skills.
Hired, trained and mentored new employees
Responsible for Pre-owned internet listings including dealership website
Pre-Owned Sales Director
East Hills Auto Group/Chevrolet Division
Freeport, NY
01.2010 - 04.2019
Managed all aspects of day to day pre-owned car sales responsibilities Maintained ongoing communications with current and previous customers
Mentor/apprentice business relationship with Owner
Purchased vehicles from various auctions, off lease and over the curve Responsible that all vehicles had titles and lien releases for NYC DMV compliance laws
Closely managed pre-owned vehicle inventory Maintained updated listings of all pre-owned vehicles Priced, monitored and updated vehicle inventory Adhered to velocity inventory turn
Coordinated reconditioning process from shop to vendors Controlled reconditioning expenses
Created service repair orders in order to maintain ready to spot vehicles Worked closely with the finance department on deals
Performed trade appraisals for new and pre-owned departments to ensure proper ACV for dealership
Dealt with wholesalers to liquidate vehicles that did not fit dealership resale criteria
Responsible that the dealership website was kept up to date on the pre-owned side and all vehicles had custom comments
Planned sales events and promotions with the general manager and marketing department
Ensured all vehicles were certified according to mfg specs
Responsible for all CPO paperwork and reporting all certified vehicles to mfg
Worked with general manager setting sales goals, bonuses and incentives for sales team along with other dealership maters
Trained, motivated and assisted sales staff in achieving sales goals
Pre-Owned Sales Manager
Valley Stream Chevy/Bical Chevy
Valley Stream, NY
06.2006 - 01.2010
Vehicle acquisition and recon
Manged inventory
Vehicle appraisals
Sales
Managed small pre-owned staff
Sales Consultant/Acquisition Manager
Morrissey Pontiac-GMC now GMC of RVC
Rockville Centre, NY
09.2002 - 03.2006
Ground zero for my Auto Sales career
New and Used Sales Consultant. Shortly thereafter full time Pre-owned Sales Consultant with high sales volume record.
Later promoted to assistant Manager and online acquisition manager for GM's SmartAuction launch.
Education
Some College (No Degree) - Psychology
The University of Tennessee - Knoxville
Knoxville, TN
Skills
Proven communicator, comfortable with people in any situation
Bilingual English/Spanish
Skilled in vehicle acquisition and appraising
High velocity inventory management philosophy
Strong ability to motivate Sales force
Enjoys training and developing new sales consultants
Substantial knowledge in all aspects of Pre-owned car sales processes