Joseph Bearden

Developed strong relationships with guest, resulting in increased loyalty and return visits.

To supervise and deal all games to company standards, while providing excellent customer service.

• Streamlined dealer rotation schedules, optimizing game flow and maximizing efficiency on the pit floor.
• Ensured compliance with all applicable gaming regulations through diligent monitoring of pit activities and staff conduct.
• Mentored new dealers, sharing expertise in game rules and best practices for exceptional customer service.

• Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Managed chips and money transactions with attention to detail to prevent fraud.
• Adhered to all gaming regulations and procedures to maintain legal and ethical operation.

• Dealt cards and compared hands to determine winners of games such as blackjack.
• Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
• Assisted players with placing bets, educating on game rules to increase understanding.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.