Joseph Brazeal
Smokers Oasis
San Angelo,TX
5
years of professional experience
While under the Grape Creek Fire Dep. I took a course on Emr First response and I passed the course earning my certification but not my license sadly because I was too younger to take the specialized test.
I have earned my TABC license and Food Handlers license.
Work History
Sales Associate
8 Months- Assisted customers with product selection, answering questions about tobacco, vape, and accessory merchandise.
- Processed sales transactions accurately using POS systems and handled cash, card, and change.
- Verified customer age and followed compliance procedures for restricted product sales.
- Restocked inventory, organized backroom supplies, and maintained clean, organized sales displays.
- Reconciled register drawers and reported discrepancies to support accurate cash handling.
- Greeted customers promptly and resolved routine service concerns with professionalism.
- Maintained product knowledge on new arrivals, promotions, and store policies.
- Supported opening and closing duties, including cleaning, merchandising, and securing sales area.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
10 Months- Assisted customers with tea recommendations, product questions, and purchase decisions.
- Prepared beverages accurately while following store recipes and quality standards.
- Processed sales transactions through POS system and handled cash carefully.
- Maintained clean, organized service areas to support efficient customer flow.
- Handled customer concerns professionally and redirected issues toward positive outcomes.
- Supported opening and closing duties, including setup, cleanup, and inventory checks.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Crew Member
10 Months- Greeted customers and took accurate orders at counter and drive-thru
- Prepared burgers, fries, and drinks following Whataburger food safety standards
- Operated cash register and POS system to process payments efficiently
- Maintained clean workstations, dining areas, and kitchen equipment
- Communicated with team members to coordinate fast, accurate order fulfillment
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Junior Firefighter
1 Year 5 Months- Assisted with fire suppression, overhaul, and scene cleanup during emergency responses.
- Maintained protective gear, hoses, and apparatus readiness for rapid deployment.
- Supported incident operations by relaying updates and following command instructions.
- Completed training drills on hose handling, ladders, rescue, and emergency procedures.
- Responded to alarms with crew, carrying tools and supporting safe fireground operations.
- Followed safety protocols while assisting with rescue support and hazard mitigation.
- Supported positive relationships with other first responders through cross-training exercises and joint drills.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Excellent people skills
Relationship building
Outgoing personality
POS system operation
Guest relations
Product recommendations
Timeline
Sales Associate
Smokers Oasis
03.2026 - CurrentRead More
Sales Associate
NobiliTea
04.2025 - 02.2026Read More
Crew Member
Whataburger
07.2022 - 05.2023Read More
Junior Firefighter
Grape Creek Fire Department
08.2021 - 01.2023Read More
Central Highschool San Angelo
High School Diploma
Read More