Summary
Overview
Work History
Education
Skills
Timeline

Joseph Buan

Rosine's Mediterranean Restaurant
Yorba Linda,CA
2027
years of professional experience

Detail-oriented server with over 20 years of experience in the hospitality industry. Skilled in time management, team collaboration, and maintaining organized dining areas. Committed to delivering outstanding service and enhancing guest satisfaction through tailored wine pairings.

Work History

Server

20 Years 8 Months
Rosine's Mediterranean Restaurant | Anaheim, California | 01.2006 - Current
  • Provided exceptional customer service, enhancing overall dining experiences.
  • Recommended wine pairings to complement menu items, boosting guest satisfaction.
  • Replenished wine glasses during meals, maintaining uninterrupted service.
  • Assisted in training new servers on restaurant procedures.
  • Maintained cleanliness and organization of dining areas and tables.
  • Executed side work responsibilities to prepare dining and bar areas for guests. including setting up the restaurant and bar area.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server

Wine Works for Everyone | Mission Viejo, California | 2016 - 2020
  • Delivered exceptional customer service, contributing to memorable dining experiences.
  • Presented wine selections and educated guests on flavor profiles.
  • Assisted with pairing wines with menu items for enhanced guest experience.
  • Processed customer orders and coordinated with kitchen staff to ensure timely service.
  • Upheld cleanliness standards in dining areas and organization of dining areas and tables.
  • Maintained cleanliness and organization of the wine service area.

Server

The Langham Huntington Hotel | Pasadena, California | 2011 - 2016
  • Delivered exceptional customer service, enhancing overall dining satisfaction.
  • Demonstrated knowledge of menu items to assist guests with wine selections.
  • Stayed informed about daily specials, new menu items, promotions.
  • Coordinated with team members to streamline service flow and improve guest experience.
  • Maintained cleanliness and organization of dining areas and tables.
  • Executed opening tasks by setting up dining area and restocking supplies such as setting up the dining area, restocking supplies.

Server

Sir Francis Drake Hotel | San Francisco, California | 2011 - 2012
  • Provided exceptional customer service to enhance dining experiences.
  • Managed orders and communicated effectively with kitchen staff.
  • Maintained cleanliness and organization of dining areas and tables.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server

Foscaris Restaurant | Anaheim | 2000 - 2007
  • Welcomed guests with a friendly smile and positive demeanor.
  • Took customer orders with accuracy and efficiency, ensuring a smooth dining experience.
  • Communicated daily specials and signature menu items to enhance customer choices and satisfaction.
  • Delivered food orders promptly and courteously.
  • Executed opening and closing duties, including setting up dining area and restocking supplies, to maintain operational readiness.
  • Maintained cleanliness and organization in the front lobby area.

Education

Associate of Arts - Kinesiology

Riverside City College | Riverside, CA | 01-1996

Skills

Menu knowledge
Wine knowledge
Wine pairing
Customer service
Organization
Effective communication
Time management
Positive demeanor
Allergy awareness
Team collaboration

Timeline

Server

Rosine's Mediterranean Restaurant
01.2006 - CurrentRead More

Server

Wine Works for Everyone
2016 - 2020Read More

Server

The Langham Huntington Hotel
2011 - 2016Read More

Server

Sir Francis Drake Hotel
2011 - 2012Read More

Server

Foscaris Restaurant
2000 - 2007Read More

Riverside City College

Associate of Arts from Kinesiology
Read More
Joseph Buan