Joseph Busciglio
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Determined and punctual worker with an outgoing and friendly personality willing to help and work with anyone.
Overview
5
5
years of professional experience
Work History
Sales Associate
GNC Live Well
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Building great sale approaches and sales experience by hitting multiple sales goals repeatedly.
Camp Counselor
Fairfield Township
06.2020 - Current
- Well-known and much respected camp counselor at the Fairfield Township Summer Camp
- I have worked there for 5 years now growing my leadership and social skills
- Preparing activities and ensuring a fun, positive environment for kids to help socialize and meet new friends has developed me into a top ranked counselor
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Opened up many babysitting opportunities due to handling and taking care of children so well.
Customer Service/Delivery Driver
Delizia Pizzeria
03.2023 - 04.2024
- Taking customers' orders over the phone, or at the counter. Taking payments and handing orders to customers, cleaning, prepping, delivering food orders and training new employees
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Score Keeper
Hoop Heaven
01.2021 - 02.2023
- Scorekeeper for Hoop Heaven basketball organization in Whippany
- Strong knowledge of the rules of basketball and dependability were required of this role
- Ability to accurately keep score on dual platforms simultaneously and track stats for games of all age groups
- Set up, checked and broke down equipment for each game.
- Documented game actions to accurately update league, player and team statistics.
- Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
- Managed to learn more experience with communication in a business environment.
Education
Associate of Business Administration - Business Administration
Essex County College
West Caldwell, NJ05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Outgoing personality
- Sales expertise
- Sales strategies
- Determined to complete every task
Timeline
Sales Associate
GNC Live Well
02.2024 - Current
Customer Service/Delivery Driver
Delizia Pizzeria
03.2023 - 04.2024
Score Keeper
Hoop Heaven
01.2021 - 02.2023
Camp Counselor
Fairfield Township
06.2020 - Current
Associate of Business Administration - Business Administration
Essex County College
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