Joseph Collins
Killeen,TX
Summary
Dynamic and dedicated professional with extensive experience at Heart of Texas Goodwill Industries, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in operating POS systems and training staff, consistently fostering a positive shopping environment.
Overview
1
1
year of professional experience
Work History
Cashier
Heart of Texas Goodwill Industries
09.2024 - Current
- Processed customer transactions efficiently, ensuring accuracy and enhancing customer satisfaction.
- Provided friendly and knowledgeable service, assisting customers with inquiries and product selections.
- Handled merchandise returns and exchanges according to store policies, fostering positive customer experiences.
- Collaborated with team members to maintain a clean and organized checkout area, promoting safety standards.
- Trained new staff on cash handling procedures and customer service best practices, enhancing team performance.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Associate of Science - Accounting
Central Texas College
Killeen, TX12-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash register operation
- Cash handling and management
Accomplishments
- Achieved 100% of sales quote.
Timeline
Cashier
Heart of Texas Goodwill Industries
09.2024 - Current
Associate of Science - Accounting
Central Texas College