Overview
Work History
Education
Skills
Timeline
Generic

Joseph Cruz

Las Vegas,NV

Overview

2
2
years of professional experience

Work History

Back Server

Estiatorio Milos
08.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and manage bills.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Developed knowledge of who our Casino VIPs are and their titles
  • Provided exceptional VIP service to all guest, and displayed acknowledgment to returning guest.

Food Runner

Estiatorio Milos
04.2022 - 08.2023
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Developed thorough knowledge of all food items including plate specifications and garnishing.
  • Knowledge of all food allergies in dishes.

Barback

Estiatorio Milos
08.2022 - 11.2022
  • Coordinated with bartenders to maintain smooth operation of bar area.
  • Greeted customers and provided friendly, knowledgeable service.
  • Restocked ice, glassware, condiments, and liquor bottles.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Prepped all juices and garnishes for the bar.
  • Kept the bar fully stocked at all times.
  • Help out with punching orders into the POS system as needed.

Busser

Estiatorio Milos
01.2022 - 04.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Transported dirty utensils, dishes, and trays to dish pit.
  • Arranged tables and chairs for special occasions and events.

Education

High School Diploma -

East Career Technical Academy
Las Vegas, NV
05.2019

Skills

  • MICROS POS
  • Conversational in Spanish
  • Strong Work Ethic
  • Exceptional Customer Service
  • Multitasking Ability
  • Excellent Communication

Timeline

Back Server

Estiatorio Milos
08.2023 - Current

Barback

Estiatorio Milos
08.2022 - 11.2022

Food Runner

Estiatorio Milos
04.2022 - 08.2023

Busser

Estiatorio Milos
01.2022 - 04.2022

High School Diploma -

East Career Technical Academy

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Joseph Cruz