Joseph DeSalvo
Lake Zurich,IL
Summary
Proven Sales Associate with a successful history at Ace Hardware, excelling in customer interaction and relationship development. Commended for improving store aesthetics and encouraging repeat patronage through effective communication and problem-solving acumen. Expert in handling high-pressure situations while ensuring accurate cash transactions and promoting merchandise adeptly. I have earned the respect from all of my coworkers. What ever they need done I get done in a time efficient manner. Hard worker with a positive attitude. Some of my hobbies are training jiu-jitsu, teaching kids jiu-jitsu.
Overview
2
2
years of professional experience
Work History
Sales Associate
Ace Hardware
Lake Zurich, IL
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Lake Zurich High School
Lake Zurich, ILSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Outgoing personality
- Relationship building
- Goal oriented
- Multi-tasking strength
Timeline
Sales Associate
Ace Hardware
05.2023 - Current
Lake Zurich High School