Joseph Dominguez
Lake Elsinore,CA
Summary
Dynamic hospitality professional with a proven track record at Market Broiler, excelling in customer service and team collaboration. Recognized for enhancing guest satisfaction through effective time management and a welcoming atmosphere. Skilled in safe food handling and adept at multitasking in high-pressure environments, ensuring seamless operations and memorable dining experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Market Broiler
05.2024 - 12.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists efficiently to optimize guest flow.
- Coordinated with kitchen and serving staff for timely service delivery.
- Maintained cleanliness and organization of front-of-house areas.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Crew Member
McDonald's
02.2023 - 10.2023
- Delivered exceptional customer service by assisting with orders and addressing inquiries.
- Maintained cleanliness and organization in dining and food preparation areas.
- Operated kitchen equipment safely while adhering to health and safety standards.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Learned menu items quickly to provide accurate recommendations to customers.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
No Degree - Human Biology
Mt. San Jacinto College
Menifee, CA08-2025
No Degree - Human Biology
Orange Coast College
Costa Mesa, CA08-2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Telephone reception
- Foreign language skills
- Hospitality service expertise
- Safe food handling
- Menu memorization
- Professional appearance
Certification
- ServSafe
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Host
Market Broiler
05.2024 - 12.2024
Crew Member
McDonald's
02.2023 - 10.2023
No Degree - Human Biology
Mt. San Jacinto College
No Degree - Human Biology
Orange Coast College