Joseph Dorsey
Fayetteville,AR
Overview
9
9
years of professional experience
Work History
Assistant Property Manager
Bishop Real Estate
07.2023 - Current
- Performed landscaping and maintenance duties to maintain high standards of property appearance and functionality.
- Interacted with tenants to address their needs and manage property-related issues.
- Conducted property inspections and coordinated necessary repairs and maintenance.
- Executed personal errands for the owner, including shopping, banking, and package handling.
- Provided daily care for the owner's pets, ensuring their health and happiness.
- Maintained the owner's vehicle, including routine cleanings and maintenance checks.
- Managed all social and professional interactions for the owner, ensuring clear and efficient communication.
FOH Manager
The Hills Hideaway
06.2022 - 05.2023
- Spearheaded the launch of a startup restaurant, contributing to the establishment's reputation through strategic networking and community engagement.
- Played a pivotal role in the physical setup of the restaurant, including mounting TVs, building tables, and ensuring an inviting atmosphere.
- Provided support in the kitchen and to servers during peak hours, ensuring seamless service and high-quality customer experiences.
- Managed new operational procedures and training programs for front-of-house staff, enhancing efficiency and service standards.
General Manager
Buffalo Wild Wings
11.2019 - 05.2022
- Ensured strict adherence to health and safety guidelines throughout the entire COVID-19 pandemic, coordinating with local health authorities for compliance.
- Managed daily operations, optimizing supply chain logistics and maintaining inventory levels.
- Provided strong leadership, conducting regular training sessions and fostering a resilient work environment.
- Enhanced customer engagement through innovative marketing strategies and virtual events, driving sales and loyalty.
- Monitored financial performance, implementing cost-saving measures and adjusting strategies to maximize revenue.
Shift Lead
Panda Express Restaurant
10.2015 - 08.2019
- Enforced health and safety protocols, ensuring a safe and compliant work environment.
- Fostered a positive team culture through effective communication and recognition of achievements.
- Led daily operations, ensuring adherence to company standards and optimizing workflow.
- Trained and coached team members in operational procedures, food preparation, and customer service.
- Provided exceptional customer service, resolving issues promptly and maintaining high satisfaction levels.
Education
High School Diploma -
Catholic High School For Boys
Little Rock, AR 05.2001 -
Timeline
Assistant Property Manager
Bishop Real Estate
07.2023 - Current
FOH Manager
The Hills Hideaway
06.2022 - 05.2023
General Manager
Buffalo Wild Wings
11.2019 - 05.2022
Shift Lead
Panda Express Restaurant
10.2015 - 08.2019
High School Diploma -
Catholic High School For Boys
05.2001 -