
Experienced in developing educational materials for peer support services, facilitating the enhancement of staff knowledge and client coping strategies. Demonstrated ability to assist clients in managing stressors through the development of healthy coping skills and coordination of referrals to additional services. Participated in trainings focused on best practices for supporting individuals with mental health challenges, ensuring adherence to current methodologies. Background includes technical experience in quality assurance and maintenance, highlighting a commitment to operational reliability and safety standards.