Joseph Elizondo
Des Moines,IA
Summary
Exceptional when dealing with tough situations, and can adapt to different circumstances; and can create a positive environment
Overview
3
3
years of professional experience
Work History
Host
HuHot Mongolian Grills LLC
4100 University Ave, Water Tower Place, West Des M
01.2023 - 12.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Cleared and sanitized tables that guests were finished sitting at
Crew Member
McDonald's
4825 Merle Hay Rd, Des Moines, IA 50322
04.2021 - 12.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Johnston High School
6500 NW 100th St, Johnston, IA 50131Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
Timeline
Host
HuHot Mongolian Grills LLC
01.2023 - 12.2023
Crew Member
McDonald's
04.2021 - 12.2021
Johnston High School