Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOSEPH ESQUER

Albuquerque

Summary

Hardworking and enthusiastic customer service representative trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

3
3
years of professional experience

Work History

Sales Associate

Walmart
09.2024 - 07.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Shift Lead

Roll 'em up
01.2024 - 12.2024
  • Completed store opening and closing procedures and balanced tills.
  • Delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Seasonal Sales Associate

Hot Topic Inc
11.2023 - 01.2024
  • Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
  • Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
  • Tagged and prepared new merchandise for retail sales.
  • Informed guests of appropriate products available to increase retail sales.

Catering Assistant

Cutting edge Catering
05.2022 - 12.2022
  • Provided friendly, courteous service to create memorable moments for guests
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event
  • Served appetizers, delivered entrees and refilled beverages for banquet guests
  • Cleared dishes and glassware quickly following each course
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Loaded and unloaded delivery van carefully to maximize efficiency
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Very skillful managed high volumes of guest needs in fast-pace environments. Hard-earned catering experience for large events and conferences has taught me a great quantity on how to keep customers happy, as well as how to quickly adapt to any situation.

Education

High school or equivalent -

Silverado Highschool
05.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Walmart
09.2024 - 07.2025

Shift Lead

Roll 'em up
01.2024 - 12.2024

Seasonal Sales Associate

Hot Topic Inc
11.2023 - 01.2024

Catering Assistant

Cutting edge Catering
05.2022 - 12.2022

High school or equivalent -

Silverado Highschool

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