Joseph Evaristo
Dartmouth,MA
Summary
Quality-driven Department Supervisor adept at providing excellent customer service and providing employees clear guidelines and responsibilities. Practiced in customer sales, store opening and closing procedures and operational improvements. Strong experience of supervising in a large retail environment inhering to food safety standards and public health guide lines. Successful at strengthening quality controls and systematically updating production to meet dynamic industry and regulatory conditions. Knowledgeable about maintaining records, updating logs and organizing workloads to maximize efficiency and accuracy. Highly productive, proactive and exacting in upholding requirements.
Overview
34
34
years of professional experience
Work History
Department Supervisor
Lowes Home Improvement Warehouse
Dartmouth, MA
06.2020 - Current
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Managed team of 12 employees, delegated tasks and held each employee accountable for completing assignments.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Wrote out weekly schedules to maintain coverage levels for expected demands.
Meat Department Manager
Shaws Star Market
Barrington, RI
10.2019 - 05.2020
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Conducted monthly inventories of stock and documented losses
- Trained new employees on handling, safety and stocking procedures.
- Follow and review all state food safety and health standards to maintain public health
Meat Cutter/Assistant Manager
Shaws Star Market
Fall River, MA
08.2014 - 10.2019
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Follow state guide line for handling raw foods from processing cuts to final display ensuring quality control was met
Crew Chief/ ACC
Shaws Star Market
Newport, RI
07.1994 - 08.2014
- Trained all team members on key roles to maintain flexibility.
- Supervised crew in daily task and assignments
- Managed team according to company standards and compliance requirements.
- Maintained safety by implementing effective procedures regarding hazardous actions, materials and items.
- Logged all perishable and non perishable loads incoming and outgoing
- Inspected all department for health standards from cross contaminations to temperature control setting
Grocery Clerk
Shaws And Star Market
Fall River, MA
09.1988 - 07.1994
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Checked for outdated and overripe grocery items and removed from inventory.
Education
No Degree - Architectural Drafting Technology
New England Institute of Technology
East Greenwich, RINo Degree - Plumbing Technology
Diman Regional Technical Institute - School of Practical Nursing
Fall River, MASkills
- Health and Safety Procedure
- Training and Development
- Administration and Reporting
- Managing Operations and Efficiency
- Verbal and Written Communication
- Merchandise Quality Assurance
- Company Standards Enforcement
- Safety and Security
- Inventory and Supply Management
Languages
Portuguese
Native or Bilingual
Timeline
Department Supervisor
Lowes Home Improvement Warehouse
06.2020 - Current
Meat Department Manager
Shaws Star Market
10.2019 - 05.2020
Meat Cutter/Assistant Manager
Shaws Star Market
08.2014 - 10.2019
Crew Chief/ ACC
Shaws Star Market
07.1994 - 08.2014
Grocery Clerk
Shaws And Star Market
09.1988 - 07.1994
No Degree - Architectural Drafting Technology
New England Institute of Technology
No Degree - Plumbing Technology
Diman Regional Technical Institute - School of Practical Nursing
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