Joseph Ferro
WHITEHOUSE STATION,NJ
Summary
Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
35
35
years of professional experience
Work History
Business Analyst
Quick Chek
01.2008 - Current
- Implemented CAO ordering processes and practices for multiple categories. Resulted in a positive impact on sales, inventory, and shrinkage.
- Implemented the current Planogram Program.
- Streamlined multiple programs linked to the Planogram program including CAO and shelf labels.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Work closely with multiple departments concerning supply chain management.
- Provide customer service to multiple departments across the organization.
- Collaborated with cross-functional teams to develop promotional campaigns that effectively increased category awareness and sales growth.
Store Manager
Quick Chek
12.2005 - 01.2008
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Category Manager
Quick Chek
01.2003 - 01.2005
- Implemented Pay By Scan with Entenmanns.
- Enhanced supplier relationships through regular communication and collaborative problem-solving efforts.
- Reduced costs and increased profits through effective vendor negotiations and optimizing product assortments.
- Improved customer satisfaction by tailoring product offerings to meet specific market demands.
- Monitored industry trends to identify new business opportunities and emerging product categories for expansion.
Store Manager
Quick Chek
11.1988 - 01.2003
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
GED -
Passaic Valley Regional High School
Little Falls, NJSkills
- Business Process Mapping
- Workflow Analysis
- Competitive Analysis
- Quality Assurance
- Cost-Benefit Analysis
- Gap Analysis
- Business Planning
- Business Process Improvement
- Information Gathering
Timeline
Business Analyst
Quick Chek
01.2008 - Current
Store Manager
Quick Chek
12.2005 - 01.2008
Category Manager
Quick Chek
01.2003 - 01.2005
Store Manager
Quick Chek
11.1988 - 01.2003
GED -
Passaic Valley Regional High School
Similar Profiles
Joelle ReedJoelle Reed
Store Manager at Quick ChekStore Manager at Quick Chek
Julia BaranJulia Baran
Assistant Store Leader at Quick ChekAssistant Store Leader at Quick Chek
AYSHA EMAAYSHA EMA
Food Service Worker at Quick Chek StoresFood Service Worker at Quick Chek Stores
Griffin BixlerGriffin Bixler
FT Beverage Associate at Quick ChekFT Beverage Associate at Quick Chek
Brianna HoyvaldBrianna Hoyvald
Sales & Marketing Intern at West Pharmaceutical Services IncSales & Marketing Intern at West Pharmaceutical Services Inc