Summary
Work History
Skills
References
Timeline
Generic

Joseph Feshensko

Chicago,Illinois

Summary

Experienced bartender and bar manager with a proven track record of delivering exceptional customer service and managing successful bar operations. Seeking a career transition into IT sales, leveraging strong interpersonal skills, attention to detail, and a passion for exceeding customer expectations to drive revenue growth and client satisfaction. Eager to apply my diverse skill set and ability to thrive in fast-paced, customer-oriented environments to excel in IT sales and contribute to a dynamic sales team.

Work History

Bartender

Su Casa
  • Sales Generation between $800-$1000 per shift (Weekends can be more), with avg 20-22% of tips.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Up sold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Increased customer engagement through social media.

Server/Training Server/Supervisor/Bartender

Giordano’s on Jackson
  • Sales Generation between $1000-$1500 per shift (Weekends can be more), with avg 20-22% tips
  • Company Sales Generation 20k-35k per day ( Weekends tend to be more).
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Skills

  • Customer Relationship Management
  • Inventory Management
  • Lead Generation
  • Sales and Marketing
  • Advanced Computer Knowledge
  • Customer Service

References

Available upon request

Timeline

Bartender

Su Casa

Server/Training Server/Supervisor/Bartender

Giordano’s on Jackson
Joseph Feshensko