Joseph Fierro
Galloway,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I just completed my bartending training, I am a quick study. I have alcohol awareness training. Also extensive customer service training.
Overview
39
39
years of professional experience
Work History
Table Games Assistant Shift Manager
Golden Nugget Atlantic City Hotel, Casino & Marina
Atlantic City, NJ
06.1985 - Current
- Managed, trained and supervised a team of table games dealers and supervisors.
- Assisted in the development of daily operational procedures and policies to ensure compliance with gaming regulations.
- Performed opening and closing duties such as bank reconciliation, cash handling, chip inventory counts and more.
- Provided customer service by resolving player disputes or complaints in a timely manner.
- Ensured that all employees were adhering to company policies and procedures while on duty.
- Investigated any suspicious activities at assigned tables to maintain the integrity of the casino floor.
- Resolved conflicts between dealers and customers in a professional manner.
Education
Bartending
Northeast Bartending Training
Atlantic City, NJ06-2024
High School Diploma -
Paterson Catholic HS
Paterson, NJ05-1974
Skills
- Problem-solving abilities
- Multitasking
- Reliability
- Self Motivation
- Customer Service
Timeline
Table Games Assistant Shift Manager
Golden Nugget Atlantic City Hotel, Casino & Marina
06.1985 - Current
Bartending
Northeast Bartending Training
High School Diploma -
Paterson Catholic HS
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