- Enjoy participating in basketball for overall physical and mental well-being
- I enjoy making music and have a huge passion for listening to music
- Fashion and Style
- Photography
- I have my own business on eBay in which I sell various things such as sports cards, clothes, memorabilia, etc
Joseph Fimiano
Pewaukee,WI
Summary
Friendly and reliable customer service expert with a track record of creating a welcoming atmosphere and enhancing customer satisfaction at Kwik Trip and UPS. Demonstrated dependability and a strong work ethic, coupled with excellent multitasking and organizational abilities. Mentored new staff, improving team performance significantly. Skilled in handling transactions with utmost accuracy, embodying both patience and empathy towards customer needs.
Overview
3
3
years of professional experience
Work History
Cashier
Kwik Trip
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
UPS
05.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
MBA - Business
University of Wisconsin, Whitewater
Whitewater, WI05-2028
High School Diploma -
Wauwatosa West High School
Wauwatosa, WI06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- ID verification
- Multitasking and organization
- Dependability and reliability
- Honest and dependable
- Ordering and stocking
Interests
Timeline
Cashier
Kwik Trip
06.2023 - Current
Cashier
UPS
05.2022 - 06.2023
MBA - Business
University of Wisconsin, Whitewater
High School Diploma -
Wauwatosa West High School