JOSEPH FONTANA
Sewell,NJ
Summary
Experienced shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Overview
7
7
years of professional experience
Work History
Shift Lead
Walgreens
12.2022 - Current
- Ensuring customer satisfaction through proactive approaches that prioritize customer concerns and the fulfillment of their needs 100% of the time
- Exceeding leadership expectations consistently through transparent communication, delegation, and time management
- Achieving widespread positive impact across the whole store by managing both departments including front end and pharmacy
Assistant Store Manager
Del Val Pools and Spa's
05.2018 - 10.2021
- Exhibited satisfactory leadership through daily operation of the store and supervision of multiple employees
- Provided accurate water testing results to customers and outlined step-by-step solutions that yielded positive results at a rate of 90%
- Achieved the highest level of sales between company locations through pitching valuable merchandise to customers
Education
Bachelor of Science - Business Administration: Global Business
Rowan University
Glassboro, New Jersey05-2026
Associates Degree - Business Administration
Rowan College of South Jersey
Sewell, NJ01.2023
Skills
- Microsoft Office
- Customer Service
- Sales
- Team Leadership
- Management
- Merchandising
- Conflict resolution
- Cash Handling
- Employee training
- Team motivation
- Supply Chain Management
- Operations Management
Timeline
Shift Lead
Walgreens
12.2022 - Current
Assistant Store Manager
Del Val Pools and Spa's
05.2018 - 10.2021
Bachelor of Science - Business Administration: Global Business
Rowan University
Associates Degree - Business Administration
Rowan College of South Jersey
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