Lauren Weems
Birmingham,AL
Summary
Dynamic and motivated Business Administration student with a strong foundation in leadership and extensive experience in fast-paced customer service environments. Possesses exceptional communication, problem-solving, and organizational skills, effectively managing multiple responsibilities while consistently delivering outstanding customer service. Eager to leverage these strengths in a collaborative team setting to foster personal and professional growth. Committed to positively contributing to workplace success and enhancing team performance.
Overview
3
3
years of professional experience
Work History
Shift Lead
7 Brew Coffee
Leeds, AL
02.2026 - Current
- Lead team members during high-volume shifts while maintaining excellent customer service.
- Train and support new employees on company standards and daily operations.
- Handle cash, credit card, and mobile transactions accurately.
- Resolve customer concerns professionally and efficiently.
- Monitor inventory, restock supplies, and maintain a clean, organized workspace.
- Work effectively in a fast-paced, team-oriented environment.
Front Desk Associate
Workout Anytime
Leeds, AL
12.2023 - 04.2025
- Greeted members and provided exceptional customer service.
- Processed memberships, payments, and account updates.
- Answered phones and assisted with member inquiries.
- Maintained accurate customer records and daily attendance logs.
- Assisted in keeping the facility clean and welcoming.
Sales Associate
Noels Place Boutique
Leeds, Al
06.2023 - 12.2023
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained visual merchandising standards, ensuring appealing product displays.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed.
- Provided product knowledge to customers, driving informed purchasing decisions.
Education
Associate of Science - Business Administration
Jefferson State Community College
Birmingham, AL09.2026
Bachelor of Science - Accounting
University of Alabama at Birmingham (UAB)
Birmingham, AL09.2028
Skills
- Customer Service
- Leadership
- Team Collaboration
- Cash Handling & POS Systems
- Time Management
- Communication
- Problem Solving
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Data Entry
- Organization
- Attention to Detail
- Multitasking
- Conflict Resolution
Availability
- Monday: Available all day
- Tuesday: Available until 2:00 PM
- Wednesday: Available all day
- Thursday: Available until 2:00 PM
- Friday: Available until 2:00 PM
- Saturday: Available all day
- Sunday: Available after 1:00 PM
Timeline
Shift Lead
7 Brew Coffee
02.2026 - Current
Front Desk Associate
Workout Anytime
12.2023 - 04.2025
Sales Associate
Noels Place Boutique
06.2023 - 12.2023
Bachelor of Science - Accounting
University of Alabama at Birmingham (UAB)
Associate of Science - Business Administration
Jefferson State Community College