Joseph Gedeon
Elizabethtown,KY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
FiveStar
06.2023 - 02.2024
- Delivered prompt service to prioritize customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Labor Worker
Odom Construction
04.2023 - 06.2023
- Followed instructions and safety protocols to prevent accidents and injuries.
- Collaborated with team members to complete challenging tasks, demonstrating strong problem-solving abilities.
- Loaded and unloaded materials onto trucks and trailers.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Installed drywall, siding and other structural components.
- Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.
Education
High School Diploma -
Pleasure Ridge Park High School
Louisville, KY05.2023
Skills
- Coordination
- Complaint resolution
- Active Listening
- Conflict Resolution
- Calm Under Pressure
- Relationship Building
Timeline
Customer Service Representative
FiveStar
06.2023 - 02.2024
Labor Worker
Odom Construction
04.2023 - 06.2023
High School Diploma -
Pleasure Ridge Park High School
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