Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Gutierrez

Sayre,OK

Summary

Hardworking Machine Operator well-versed in keeping components running at peak levels to produce high-quality stainless steel products. Comfortable working alone or with team members to identify and resolve defects. Expert approach to tackling maintenance and inspection tasks. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

4
4
years of professional experience

Work History

Clerk

Kwik Run
Elk City, OK
06.2023 - 11.2024
  • Managed multiple projects simultaneously while meeting tight deadlines.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Resolved discrepancies between invoices and purchase orders quickly.
  • Processed sales transactions to prevent long customer wait times.
  • Troubleshot office equipment, computer hardware and software issues.
  • Operated cash register to process cash, check, and credit card transactions.
  • Generated daily reports of sales activity for management review.
  • Processed accounts payable and accounts receivable updates to maintain current financial records.
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Delivered messages and ran errands.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Prepared deposits according to established procedures.
  • Communicated with customers and employees to answer questions or explain information.
  • Processed customer orders promptly and accurately.
  • Answered telephones, directed calls, and took messages.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Identified needs of customers promptly and efficiently.

Machine Operator

Tubacex
Durant, OK
10.2022 - 04.2023
  • Interpreted results of process control analysis and made adjustments to optimize plant performance.
  • Assisted with troubleshooting issues that arose with facility production processes.
  • Manipulated controls to set, activate and adjust mechanisms on machinery.
  • Responded to and initiated proper corrections to process alarms.
  • Carry out regular safety checks on machinery prior to operation.
  • Utilized fastening equipment to fasten, package and stack materials and products.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
  • Read blueprints and job orders to determine product specifications and tooling instructions.
  • Monitored process units and quality control testing performance for plant processes and water quality sampling.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
  • Keep detailed reports of maintenance activities performed on machinery.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
  • Record production information such as quantities produced and materials used on daily logs.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Operated multiple fabricating machines, cutoff saws, shears and forming or spinning machines.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Load raw materials into machines according to specified measurements.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Monitor the feed and speed of machines during the machining process.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Comply with company policies regarding quality control procedures.
  • Trained new operators and implemented new division operator training program to improve retention rates and increase production.
  • Adjust machine settings to complete tasks accurately.
  • Verified production orders prior to starting set-up.
  • Planned and completed group projects, working smoothly with others.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.

Housekeeper

Choctaw Casino & Resort
Durant, OK
05.2022 - 09.2024
  • Provided information about hotel services upon request from guests.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Maintained and organized cleaning supplies stock.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Used cleaning chemicals following proper guidelines.
  • Followed safety procedures when handling hazardous materials.
  • Emptied trash receptacles throughout the property.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Communicated with maintenance team on damages to repair.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Organized closets with hangers for guests' clothing items.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Inspected furniture for damage or stains in between guest stays.
  • Responded to requests from guests regarding housekeeping needs.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.

Electrician

Ruebel Electric
Bakersfield, CA
03.2021 - 06.2021
  • Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
  • Placed and installed safety systems and set up emergency lighting, uninterruptible power systems and battery systems.
  • Tested electrical systems and circuit continuity using ohmmeters, voltmeters, or oscilloscopes.
  • Connected wires to circuit breakers and transformers.
  • Installed conduits or pipes inside partitions, walls or other designated, concealed areas.
  • Followed safety procedures when working on energized circuits; observed lockout and tagout requirements when servicing equipment.
  • Used power construction equipment, measuring devices and testing equipment to complete electrical installations.
  • Installed conduit, wire and motor controls.
  • Traced and diagnosed electrical malfunctions using hand tools and test equipment.
  • Repaired or replaced worn or defective parts using hand tools and power tools.
  • Connected wires to circuit breakers, transformers, or other components.

Demolition Laborer

A Cut Above
Bakersfield, CA
  • Assisted distribution of tools, materials, and equipment to skilled workers.
  • Assisted with diverse construction challenges to help team and customer.
  • Performed minor maintenance on equipment used for demolition tasks.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Maintained a clean worksite by disposing of trash regularly throughout the day.
  • Worked with supervisors to determine best methods of demolishing structures.
  • Utilized two-way radios and hand signals to coordinate communication between equipment operators.
  • Cleaned up any messes created during the course of the job quickly and efficiently.
  • Lubricated, cleaned or repaired machinery or equipment.
  • Set up equipment to maintain worksite productivity.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Moved large objects manually or with assistance from machines like forklifts or cranes.
  • Controlled traffic to protect work site integrity, crew safety and general public welfare.
  • Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Used protective gear such as hard hats, goggles, ear protection, respirators when necessary.
  • Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
  • Operated various hand and power tools including jackhammers, saws, drills, wrenches.
  • Gathered, loaded, and transported site debris.
  • Understood and followed oral and written directions.

Education

High School Diploma -

Centennial High School
Bakersfield, CA
06-2020

Skills

  • Spreadsheet Development
  • Information Security
  • Cash Management
  • File Maintenance
  • Bookkeeping
  • Database Entry
  • Cash Handling
  • Peer Relationships
  • Customer Satisfaction
  • Telephone Etiquette
  • Handling Payments
  • Database Management
  • Verbal and Writing Communication
  • Equipment Operation
  • Equipment Inspection
  • Workplace Safety
  • Materials Management
  • Basic Math
  • Machine Maintenance
  • Equipment Monitoring
  • Machinery Operation
  • OSHA
  • Power and Hand Tools
  • Modifications and Adjustments
  • Assembly and Production
  • Problem-Solving
  • Heavy Lifting
  • Computer Skills
  • Good Communication
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Attention to Detail
  • Customer Service
  • Window Cleaning
  • Restroom Detailing
  • Dusting
  • Safe Cleaning With Chemicals
  • Physically Strong
  • Excellent Oral and Written Communication
  • Cleaning Methods
  • English Language Fluency
  • Hardworking
  • Health and Safety Compliance
  • Teamwork
  • Polishing Surfaces
  • Safety Management
  • System Testing
  • Fixture Installation
  • Electrical Repairs
  • Efficient
  • Safety Procedures and Regulations

Timeline

Clerk

Kwik Run
06.2023 - 11.2024

Machine Operator

Tubacex
10.2022 - 04.2023

Housekeeper

Choctaw Casino & Resort
05.2022 - 09.2024

Electrician

Ruebel Electric
03.2021 - 06.2021

Demolition Laborer

A Cut Above

High School Diploma -

Centennial High School

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Joseph Gutierrez