Joseph Harris
Winston-Salem,NC
Summary
Experienced hospitality professional with a strong background in craft beer/wine and bar leadership. Skilled in managing busy shifts at a brewery/fine dining. Extensive beer knowledge, from brewing styles to proper service and pairings, with a proven ability to educate guests and enhance their experience. Making sure customers feel welcome and enjoy coming in and want to come back, delivering exceptional customer service.
Overview
6
6
years of professional experience
Work History
Lead Bartender/Server
Sapona Country Club
Lexington, NC
05.2025 - Current
- Led bar operations during peak hours, ensuring efficient service and customer satisfaction.
- Trained and mentored upcoming bartenders/servers.
- Developed seasonal cocktails, incorporating local ingredients to enhance guest experience for golf events to tasting events.
- Regularly counting inventory to liquor orders weekly.
Lead Bartender
Steel Hands Brewery
Greensboro, NC
08.2023 - 05.2025
- As a shift lead bartender, coming up with all the cocktails for events, making sure beer cans/kegs were in stock, inventory, to closing up the bar/till at the end of the night, were all weekly tasks.
- Properly trained to clean the draft lines twice a month
- Training all new employees on how to properly talk to customers and know the standards of service.
- Have experience packaging cans for distribution.
- Have experience with the knowledge of different hops and how the beer is created, certain pallet flavors and different styles of beer.
Sound Engineer
The Difference Church
Greensboro, NC
01.2023 - 02.2025
- Operated sound mixing consoles for service, ensuring optimal audio quality and clarity.
- Conducted sound checks, identifying and resolving technical issues promptly along with making sure monitors are heard well by all musicians on stage.
Supervisor/Bartender Supervisor
Mathews Glenn Retirement Home
Matthews, NC
11.2019 - 08.2023
- Supervised daily services, catering, fine dining events
- Trained/Mentored staff on best practices for patient interaction and service delivery along with how to properly serve fine dining experiences and customer satisfaction.
- In charge of all wine/beer orders and cocktails for standard service/fine dining events/tastings/etc.
Education
Music Performance
Centeral Piedmont Community College
Charlotte05-2026
Skills
- Customer service, fulfilling needs for the customer
- Staff management
- Beer and Liquor Inventory
- Closing after shift has been completed to nightly close out reports
- Training new employees
- Knowledge of how liquor is made to certain pallets of bourbons to tequila
- Menu memorization
- Wine history
- Beer tasting
- ABC standards
Timeline
Lead Bartender/Server
Sapona Country Club
05.2025 - Current
Lead Bartender
Steel Hands Brewery
08.2023 - 05.2025
Sound Engineer
The Difference Church
01.2023 - 02.2025
Supervisor/Bartender Supervisor
Mathews Glenn Retirement Home
11.2019 - 08.2023
Music Performance
Centeral Piedmont Community College