Joseph Hawley
Appleton,WI
Summary
Proven Sales Professional with a track record of enhancing customer satisfaction and loyalty at Russ Darrow Group, adept at objection handling and customer relationship building. Skilled in employing sales expertise and closing techniques to meet and exceed sales goals.
Overview
27
27
years of professional experience
Work History
Sales Professional
Russ Darrow Group
03.2013 - Current
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Operations Team Leader
Target Corporation
05.1998 - 10.2012
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Proactively identified potential risks or obstacles, developing contingency plans to minimize disruptions to operations.
- Improved team efficiency and productivity by restructuring workflow and managing assignments.
- Optimized team performance, providing clear guidance and setting achievable goals.
Education
High School Diploma -
Hortonville High School
Hortonville, WI05-1999
Skills
- Objection handling
- Sales expertise
- Upselling and cross selling
- Closing techniques
- Sales presentations
- Customer relationship building
Timeline
Sales Professional
Russ Darrow Group
03.2013 - Current
Operations Team Leader
Target Corporation
05.1998 - 10.2012
High School Diploma -
Hortonville High School
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