JOSEPH HAYNES
Jersey City,NJ
Summary
Dynamic sales and consulting professional recognized for consistently surpassing revenue targets and fostering strong client relationships. Expertise in persuasive communication, strategic discovery, and public speaking complements a solid foundation in civic leadership, enabling the delivery of high-impact solutions. Proven ability to lead client engagements with confidence and integrity, driving value through tailored strategies that meet diverse needs. Committed to leveraging skills to enhance organizational growth and client satisfaction in competitive markets.
Overview
10
10
years of professional experience
Work History
Flight Attendant
United Airlines
Newark, NJ
01.2026 - 05.2026
- Completed intensive FAA-regulated safety, emergency response, and inflight service training in a fast-paced operational environment.
- Delivered high-level customer service while ensuring passenger safety and compliance aboard domestic flight operations.
- Demonstrated professionalism, adaptability, and calm decision-making in high-pressure and time-sensitive situations.
- Collaborated closely with flight crews and ground operations teams to maintain operational efficiency and positive passenger experiences.
- Assisted diverse groups of travelers while resolving customer concerns with strong communication and conflict-resolution skills.
- Operated within strict aviation safety, service, and regulatory standards while maintaining professionalism and composure.
Senior Account Executive (Remote)
Yelp Inc.
Los Angeles, CA
02.2023 - 11.2024
- Promoted 6x in under two years for outperforming revenue targets and leading peer benchmarks.
- Prospected 150+ SMBs weekly and closed consultative deals averaging $100k+ annualized revenue.
- Owned end-to-end sales cycle: lead sourcing, discovery, negotiation, onboarding, and account retention with a 68% renewal rate.
- Collaborated cross-functionally with onboarding, product, and support teams to drive long-term client outcomes.
Sales Specialist
Orangetheory Fitness
Tustin, CA
07.2022 - 10.2022
- Delivered in-person studio tours and built strong rapport with prospects, emphasizing fitness as a lifestyle transformation.
- Ranked as the #1 sales performer each month during tenure; consistently exceeded individual and team sales goals.
- Managed multi-channel outreach (email, phone, text), maintaining a high lead-to-member conversion rate.
Security Manager
Laurel Hardware/Ysabel
Los Angeles, CA
08.2021 - 02.2022
- Managed guest relations in a high-volume, fast-paced hospitality environment serving high-profile and celebrity clientele.
- De-escalated conflicts and enforced safety protocols with professionalism and discretion, ensuring a seamless guest experience.
- Supported hosting and front-of-house teams in maintaining composure and control during peak traffic periods.
- Collaborated with private security teams to coordinate high-profile events and VIP accommodations.
Sales Specialist
Victoria’s Secret/PINK
Chicago, IL, Los Angeles, CA
09.2016 - 08.2018
- Consistently ranked among the top 5% performing sales reps both in-store and regionally across Chicago and Los Angeles markets.
- Delivered a high-touch, consultative sales experience, resulting in strong customer loyalty and repeat business.
- Regularly exceeded individual and team KPIs, contributing to record-breaking monthly performance.
- Partnered with store leadership to optimize merchandising strategy, drive product visibility, and enhance customer engagement.
- Mentored and trained new hires, playing a key role in onboarding and elevating team performance.
Production Team
E.W. Scripps Co.
Washington D.C.
05.2016 - 06.2018
- Partnered with CNN, ESPN, and media teams to execute Bee Week event logistics.
- Interviewed Spelling Bee contestants and engaged with families of all the spellers during event duration.
- Hosted and facilitated live events with members of the media and engaged with audience during commercial breaks.
Education
B.A. - Political Science
University of California, Irvine
Associate of Arts - undefined
William Rainey Harper College
Palatine, ILHigh School Diploma - undefined
Alpha Omega Academy
Rock Rapids, IASkills
- Prospecting and Lead Qualification
- Multi-Channel Outreach
- CRM Tools: SalesForce, HubSpot
- Strategic Discovery & Consultative Sales
- Client Onboarding & Seller Enablement
- Relationship Building & Retention
- Collaborative Cross-Functional Work
- Self-Starter with Strong Communication Skills
- Public Speaking & Leadership
- Customer service
- Conflict resolution
- Sales expertise
LANGUAGES
English, some Spanish.
Timeline
Flight Attendant
United Airlines
01.2026 - 05.2026
Senior Account Executive (Remote)
Yelp Inc.
02.2023 - 11.2024
Sales Specialist
Orangetheory Fitness
07.2022 - 10.2022
Security Manager
Laurel Hardware/Ysabel
08.2021 - 02.2022
Sales Specialist
Victoria’s Secret/PINK
09.2016 - 08.2018
Production Team
E.W. Scripps Co.
05.2016 - 06.2018
High School Diploma - undefined
Alpha Omega Academy
Associate of Arts - undefined
William Rainey Harper College
B.A. - Political Science
University of California, Irvine
LEADERSHIP & ADVOCACY
- Student Government President & Student Trustee — William Rainey Harper College
- Speech & Debate Team — William Rainey Harper College
- Student Liaison — Illinois Community College Board, Illinois Board of Higher Education
- Vice President, Communications Officer — We the Movement (Civic Action, Community Engagement)