Joseph Hoernlen
Clarksville,TN
Summary
Reliable and detail-oriented team member skilled in customer service and inventory management. Committed to creating a safe work environment while enhancing team performance through effective coaching and training.
Overview
5
5
years of professional experience
Work History
Associate
Walmart
Clarksville, TN
04.2021 - Current
- Provided exceptional customer service, fostering positive shopping experiences and loyalty among customers.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Cultivating positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Educating staff on rules and team/individual goals to help the store and the employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies or improvement.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures,with P1(prevent 1 accident) Program.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and increase sales.
Education
Associate of Science - Psychology
Nashville State Community College
Nashville, TN05-2020
Skills
- Customer service
- Attention to detail
- Inventory management
- PLE certified
- Reliable and punctual
Timeline
Associate
Walmart
04.2021 - Current
Associate of Science - Psychology
Nashville State Community College