Summary
Overview
Work History
Education
Skills
Internships
Certification
Languages
Timeline
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Joseph Jackson

Gaithersburg,MD

Summary

I am an avid Montgomery College student with work experience in both social and laboratory settings. As a nursing major, my ultimate goal is to pursue a career that fosters my interests in both human biology and interpersonal communication. I am currently employed at Giant as a pharmacy technician, holding licenses under both the PTCB and State of Maryland Board of Pharmacy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Giant Pharmacy
01.2025 - Current

•pull correct type, strength, and dosage form from pharmacy inventory, adhering to individual prescription specifications and safety protocols
•assemble prescriptions by printing labels and accurately counting pills in compliance with Giant protocols
•properly file and organize both medications and written prescriptions to ensure efficient retrieval and maintain accurate records
•efficiently retrieve and dispense correct prescriptions to patients at register
•help establish an amiable environment for patients through interpersonal communication and attentive customer service
•provide patients with baseline information on medication purpose and usage to support safe and effective treatment
•accurately enter prescriptions and essential patient information into EnterpriseRx
•utilize EnterpriseRx to access patient profiles for processing refills, submitting requests, monitoring prescription status, and inactivating prescriptions as needed
•enter patient insurance information into EnterpriseRx and assist patients in troubleshooting health insurance issues, ensuring smooth prescription processing and resolving coverage-related concerns

Pharmacy Technician

CVS Pharmacy
04.2024 - 01.2025

•pulled correct type, strength, and dosage form from pharmacy inventory, adhering to individual prescription specifications and safety protocols
•assembled prescriptions at production station by printing labels, accurately counting pills, and securely packaging medications in compliance with CVS protocols
•properly filed and organized both medications and written prescriptions to ensure efficient retrieval and maintain accurate records
•efficiently retrieved and dispensed correct prescriptions to patients at pick-up station in a high-volume pharmacy environment
•helped establish an amiable environment for patients through interpersonal communication and attentive customer service
•provided patients with baseline information on medication purpose and usage to support safe and effective treatment
•accurately entered prescriptions and essential patient information into RxConnect
•utilized RxConnect to access patient profiles for processing refills, submitting requests, monitoring prescription status, and inactivating prescriptions as needed
•entered patient insurance information into RxConnect and assisted patients in troubleshooting health insurance issues, ensuring smooth prescription processing and resolving coverage-related concerns

Senior Barista

Bobapop Tea Bar
09.2021 - 04.2024

•served customers by taking their orders, describing menu items, and dispensing beverages
•helped establish an inviting environment for our clients through warm greetings and interpersonal communication
•prepared over 100 coffee and tea beverages on a daily basis
•assisted in training new employees by describing and demonstrating the responsibilities of both cashiers and baristas
•supervised store and its employees in absence of manager

Piano Teacher

Self-Employed
08.2019 - 08.2022

•conducted weekly piano lessons for 2-5 students ranging in age from child to adult
•provided guidance to students on various musical techniques and assisted them in mastering individual piano pieces
•transcribed lesson instructions into notebooks for students to reference each week
•accommodated coronavirus restrictions through the
provision of virtual ZOOM lessons

Japanese Language Tutor

Self-Employed
09.2020 - 06.2022

•provided weekly Japanese language lessons for a high school student
•instructed and tested student on entirety of both Hiragana and Katakana alphabets
•helped equip student with an understanding of the language's rudimentary grammar rules
•drilled student on fundamental vocabulary
•integrated cultural context within lessons when appropriate
•composed a grade/progress report at the conclusion of each semester to ensure student received academic credit

Chess Instructor

Your Best Chess
04.2018 - 05.2018

•spent five weeks instructing Bannockburn Elementary students on essential chess techniques

Education

Associate of Science -

Montgomery College
Rockville, MD
05-2026

High School Diploma -

Chieftain Christian Academy
Gaithersburg, MD
05-2021

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Prescription filling
  • Insurance verification
  • Supply restocking
  • Pharmacy ethics
  • Drug inventory control
  • Labeling accuracy
  • Drug safety
  • Pharmaceutical calculations
  • Medicare and medicaid process

Internships

Laboratory Intern at Georgetown University (August 2019)

•spent one week interning at Georgetown University's pharmacology lab
•underwent necessary training on lab safety procedures

•successfully assembled and analyzed DNA samples
•organized and utilized lab apparatus such as pipettes, centrifuges, and gel electrophoresis equipment

Laboratory Intern at Uniformed Services University (June 2019 - August 2019)

•spent a summer interning as a laboratory assistant for the Injury and Prevention department at Uniformed Services University
•organized and transcribed data collected from physical training assessments of the university's students
•organized and filed lab documents
•attended conference meetings hosted by principal members of the Injury and Prevention department

Certification

  • PTCB Certification
  • State of Maryland PT License

Languages

English
Native or Bilingual
Japanese
Limited Working

Timeline

Pharmacy Technician

Giant Pharmacy
01.2025 - Current

Pharmacy Technician

CVS Pharmacy
04.2024 - 01.2025

Senior Barista

Bobapop Tea Bar
09.2021 - 04.2024

Japanese Language Tutor

Self-Employed
09.2020 - 06.2022

Piano Teacher

Self-Employed
08.2019 - 08.2022

Chess Instructor

Your Best Chess
04.2018 - 05.2018

Associate of Science -

Montgomery College

High School Diploma -

Chieftain Christian Academy
Joseph Jackson