Joseph Jenette
Summary
Experienced Event Operations Manager with a background in coordinating and executing high-quality, large-scale events. Strong leadership abilities; capable of managing teams and liaising effectively with clients to meet event objectives. Skilled in strategic planning, process improvements, and risk management which contribute to successful event execution. Proven ability to make significant impacts on efficiency and customer satisfaction in previous roles.
Overview
18
18
years of professional experience
Work History
Events Operations Manager
Island Kitchen Events and Catering
Lake Worth
09.2025 - Current
- Collaborated with clients to define event requirements and preferences, enhancing overall satisfaction.
- Coordinated event logistics, optimizing venue selection and vendor management for successful events.
- Managed setup and breakdown processes for events, ensuring seamless operations and positive attendee experiences.
General Manager
Ayr Wellness
North Miami Beach
05.2024 - 09.2025
- Achieved the highest sales volume among Miami-area locations and ranked in the top 5% statewide among 145 stores.
- Increased customer satisfaction metrics and online reviews, driving operational efficiency and staff engagement.
- Oversaw daily operations, enhancing business functionality and team coordination.
- Managed budgets and resource allocation for operational efficiency.
- Developed and implemented staff training programs, boosting team performance and service quality.
Private Dining Director/FOH Manager
Cielo/The Blue
Boca Raton
09.2013 - 05.2024
- Directed VIP guest relations and private dining events, optimizing staffing and service execution for seamless operations.
- Executed private dining events from planning through execution, enhancing guest satisfaction at upscale restaurant venue.
- Collaborated with culinary team to create tailored menus that aligned with guests' preferences, elevating dining experiences.
- Trained and supervised staff on service standards for private dining experiences.
- Managed front-of-house operations for a premier fine dining restaurant affiliated with Chef Gordon Ramsay.
- Recruited, trained, and supervised more than 30 employees while maintaining luxury hospitality standards.
District Manager
Sbarro USA
Charlotte
01.2008 - 08.2013
- Directed operations across nine restaurant locations, driving profitability, operational consistency, and workforce performance.
- Oversaw daily operations across multiple restaurant locations, ensuring consistency in service and customer satisfaction.
- Managed recruitment, training, and performance evaluations to build a high-performing team aligned with operational goals.
- Conducted multi-unit leadership, coordinating recruitment and training initiatives to enhance workforce capabilities.
- Implemented operational policies to enhance service efficiency.
- Led regional restructuring efforts during corporate acquisition and organizational transition.
Skills
Accomplished Event Operations Manager specializing in large-scale event coordination Expertise in strategic planning, process improvement, and risk management drives successful execution and enhances client satisfaction Demonstrated leadership in managing teams and fostering effective client relationships to achieve event goals
Accomplished Event Operations Manager specializing in large-scale event coordination Expertise in strategic planning, process improvement, and risk management drives successful execution and enhances client satisfaction Demonstrated leadership in managing teams and fostering effective client relationships to achieve event goals
Timeline
Events Operations Manager
Island Kitchen Events and Catering
09.2025 - Current
General Manager
Ayr Wellness
05.2024 - 09.2025
Private Dining Director/FOH Manager
Cielo/The Blue
09.2013 - 05.2024
District Manager
Sbarro USA
01.2008 - 08.2013