Joseph Kemmet Jr.
East Rockaway,NY
Summary
Dynamic Pharmacy Technician with a proven track record at CVS Pharmacy, excelling in medication dispensing and patient confidentiality. Recognized for enhancing workflow efficiency and reducing medication errors through meticulous attention to detail and effective team collaboration. Committed to delivering exceptional service while adhering to HIPAA regulations and pharmacy ethics.
Overview
22
22
years of professional experience
Work History
Pharmacy Technician
NuCare
10.2024 - 04.2025
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Pharmacy Technician
Onpoint
07.2024 - 08.2024
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Patient Service Representative
NYBG Plastic Surgery Group
04.2024 - 06.2024
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Used [Software] to schedule appointments.
- Managed patient registration process, confirming data accuracy and completeness.
Pharmacy Assistant
United Healthcare Group
11.2023 - 02.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Shift Supervisor, Cashier & Pharmacy Technician
Rite-Aid Pharmacy
05.2021 - 11.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Pharmacy Technician Trainee
Walgreens Boots Alliance
06.2019 - 02.2020
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
- Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
- Collected co-payments or full payments from customers.
- Contributed to increased customer loyalty through exceptional communication skills and genuine empathy for patients'' needs.
- Supported pharmacy operations by accurately entering prescription data into computer system, minimizing errors and expediting service times.
Clinical Support Specialist
Coram Specialty Infusion
01.2017 - 01.2019
- Noted physician orders in chart and completed directed actions.
- Collaborated with physician to verify capture of care coordination billable minutes.
- Managed on-site coordination of home health documentation.
- Communicated medical need for patient visits to scheduling department.
- Performed routine office tasks necessary for office operation and presentation.
Sales Support Specialist
Alure Home Improvements
12.2015 - 11.2016
- Assisted customers with sales needs such as inventory and shipping questions.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Prepared and presented sales reports and customer profiles to upper management.
- Coordinated responses and resources to handle special client requests.
- Assisted in the development of custom solutions for clients'' unique needs through active participation in brainstorming sessions with the sales team.
Pharmacy Technician
CVS Pharmacy
09.2008 - 12.2015
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Temp Worker
CRYSTORAMA
05.2014 - 04.2015
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Cashier, Photo Technician & Stock-boy
Walgreens
01.2006 - 08.2008
- Greeted customers entering store and responded promptly to customer needs.
- Operated photo department cash register to scan items and process checks and credit card transactions.
- Demonstrated adaptability, effectively switching between departments when additional support was required during busy periods or staff absences.
- Welcomed customers and helped determine their needs.
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Provided exceptional customer service, addressing inquiries or directing shoppers to the appropriate department for assistance.
- Worked flexible schedule and extra shifts to meet business needs.
Counselor-in-Training
Bright Star Schools
06.2003 - 08.2003
- Energetically participated in recess, games and physical activities with camp children.
- Deescalated conflicts among campers and sought assistance from seniors for permanent resolutions.
- Devised and enacted team-building exercises.
- Supported Lead Counselor in lesson plan creation and field trip planning.
- Fostered communication and friendship among group members through team-building activities.
- Guided students to and from camp dining areas safely for set meal times.
- Carefully learned and upheld camp rules and regulations for safety and behavior management.
- Eagerly provided one-to-one attention to campers for special instruction, personal counseling and self-esteem-building activities.
- Proposed creative team activities such as songs, dances, and performance activities.
- Established rapport with diverse clientele through empathetic listening and effective communication skills, fostering trust and a supportive environment.
- Removed trash, debris and waste from camp area every evening as part of routine clean up activities.
Education
East Rockaway
Associate of Arts -
Suny Farmingdale
Bachelor of Science -
Suny Farmingdale
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- HIPAA
- Pharmacy ethics
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Drug safety
- Pharmaceutical calculations
- Stocking shelves
- Processing payments
- Interpreting and processing medication orders
- Pharmacy law compliance
- Healthcare regulations
- Medication labels
- Medicare and medicaid process
- Drug inventory management
- Prescription interpretation
- Manual and automated medication dispensing
- Receiving incoming supplies
- Medication storage procedures
- Order verification
- Secure storage of medications
Timeline
Pharmacy Technician
NuCare
10.2024 - 04.2025
Pharmacy Technician
Onpoint
07.2024 - 08.2024
Patient Service Representative
NYBG Plastic Surgery Group
04.2024 - 06.2024
Pharmacy Assistant
United Healthcare Group
11.2023 - 02.2024
Shift Supervisor, Cashier & Pharmacy Technician
Rite-Aid Pharmacy
05.2021 - 11.2023
Pharmacy Technician Trainee
Walgreens Boots Alliance
06.2019 - 02.2020
Clinical Support Specialist
Coram Specialty Infusion
01.2017 - 01.2019
Sales Support Specialist
Alure Home Improvements
12.2015 - 11.2016
Temp Worker
CRYSTORAMA
05.2014 - 04.2015
Pharmacy Technician
CVS Pharmacy
09.2008 - 12.2015
Cashier, Photo Technician & Stock-boy
Walgreens
01.2006 - 08.2008
Counselor-in-Training
Bright Star Schools
06.2003 - 08.2003
East Rockaway
Associate of Arts -
Suny Farmingdale
Bachelor of Science -
Suny Farmingdale
Similar Profiles
Natori FranklinNatori Franklin
Personal Care Assistant at NuCarePersonal Care Assistant at NuCare
Gracelyn ToñacaoGracelyn Toñacao
Compliance Officer at Nucare Pharmacy and Surgical suppliesCompliance Officer at Nucare Pharmacy and Surgical supplies
David RandoDavid Rando
Volunteer Babysitter at Pamela RandoVolunteer Babysitter at Pamela Rando
Juana CooperJuana Cooper
File Clerk at Lynbrook Schools DistrictFile Clerk at Lynbrook Schools District
Robert StaubitzRobert Staubitz
Maintenance Director at Central Island Health CareMaintenance Director at Central Island Health Care