JOSEPH KING
Richmond,KY
Summary
Quality Technician with over 7 years of experience in elevating product standards and client satisfaction through meticulous inspections and advanced quality control processes. Proficient in Microsoft Office and Excel, with a strong focus on communication and quality assurance, enhancing operational efficiency and minimizing defect rates. Committed to fostering a proactive quality culture and maintaining detailed records to support continuous improvement initiatives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Family owned fruit stand
- Managed cash transactions, boosting service accuracy and efficiency.
- Resolved customer inquiries, enhancing satisfaction and loyalty.
- Conducted inventory checks, ensuring stock availability.
- Implemented cash protocols, reducing discrepancies.
- Provided friendly service, fostering a welcoming environment.
Quality Technician
AGC Automotive Americas
08.2018 - Current
- Ensure glass meets customer specifications, enhancing product quality and client satisfaction.
- Conduct detailed inspections, identifying and resolving issues to maintain high standards.
- Collaborate with teams to implement quality control processes, improving operational efficiency.
- Implemented systematic quality checks, reducing defect rates and fostering customer trust through reliable product delivery.
- Maintained comprehensive records of quality assessments, enhancing traceability and supporting continuous improvement initiatives.
- Cultivated a proactive quality culture among team members, encouraging open communication and shared responsibility for product standards.
Sales Associate
Meijer
10.2016 - 01.2018
- Assisted customers with product selection, enhancing satisfaction and boosting sales.
- Managed inventory, ensuring optimal stock levels and reducing shortages.
- Resolved customer complaints promptly, improving overall service quality.
Education
Madison Southern High School
Berea, KY05.2017
Skills
- Customer Service (Experienced), Quality Control (Expert), Cash Handling (Expert), Quality Inspection (Expert), Data Collection (Expert), Microsoft Office (Experienced), Microsoft Excel (Experienced), Retail Sales (Experienced), Quality Assurance (Expert), Manufacturing (Expert), Micrometer (Expert), Computer Skills (Experienced), Communication (Expert), Sales (Experienced), Laboratory (Expert), Attention to Detail (Experienced), Safety Compliance (Expert)
Certification
- CERTIFIED QUALITY TECHNICIAN AGC Automotive Americas Dec 2018 - Present
- FORKLIFT CERTIFICATION AGC Automotive Americas Aug 2018 - Present
Timeline
Quality Technician
AGC Automotive Americas
08.2018 - Current
Sales Associate
Meijer
10.2016 - 01.2018
Cashier
Family owned fruit stand
Madison Southern High School
Similar Profiles
Alfonso OrozcoAlfonso Orozco
Stocker at Charter Family Fruit StandStocker at Charter Family Fruit Stand
REBECCA BAKERREBECCA BAKER
Bookkeeper/ HR at Aspinwall's Fruit Stand and Nursery & Cafe 22 WestBookkeeper/ HR at Aspinwall's Fruit Stand and Nursery & Cafe 22 West
Malise LiosiMalise Liosi
Customer Service Associate at The Fruit StandCustomer Service Associate at The Fruit Stand
Sarah OliverSarah Oliver
Clinical Operations Manager at Clays Mill Veterinary ClinicClinical Operations Manager at Clays Mill Veterinary Clinic
Caroline Robinson GarrettCaroline Robinson Garrett
Patient Access Representative/Front Desk at Lexington ClinicPatient Access Representative/Front Desk at Lexington Clinic