Joseph Kirker
Latham,NY
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Account Executive
Hearst Media
06.2023 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- In charge of publishing bi-monthly magazine delivered to 140,000 homes in Capital Region
Account Manager
U.S. News & World Report
06.2022 - 06.2023
- Built and strengthened long-lasting client relationships to help achieve renewal rate of 90%.
- Educated clients on new products or services to increase customer engagement with brand to grow territories book of business
- Coordinated with internal teams to facilitate prompt delivery of client projects.
Industry Manager
Glassview Media
02.2021 - 06.2023
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Developed business pipeline using cold and warm techniques.
Education
Bachelor of Science - Marketing
Seton Hall University
South Orange, NJ12.2020
Associate of Arts - Business
Hudson Valley Community College
Troy, NY05.2017
Skills
- Contract Negotiation
- Lead Generation
- New business opportunities
- Vendor management
- Marketing strategy implementation
Accomplishments
- Elected and currently serving as a Board Member to the Shaker Heritage Society
Timeline
Account Executive
Hearst Media
06.2023 - Current
Account Manager
U.S. News & World Report
06.2022 - 06.2023
Industry Manager
Glassview Media
02.2021 - 06.2023
Bachelor of Science - Marketing
Seton Hall University
Associate of Arts - Business
Hudson Valley Community College
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