Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Sales RepresentativeInsurance AgentMarketing ConsultantWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Phoenix, AZ, US
Open to relocation: Yes
Open To Work
Joseph Little
Phoenix,AZ
Work Preference
Summary
Dynamic sales representative with a proven track record at T-Mobile, excelling in customer service and relationship building. Recognized for consistently exceeding sales targets through personalized recommendations and expert product knowledge. Adaptable and detail-oriented, I leverage strong communication skills to enhance customer satisfaction and drive revenue growth.
Overview
4
4
years of professional experience
Work History
Mobile Expert
T-Mobile
Phoenix, AZ
09.2023 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues effectively.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
- Demonstrated product knowledge to educate customers on mobile devices and services.
- Exceeded assigned sales targets consistently by building rapport with customers and identifying upselling opportunities.
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
Retail Sales Representative
Arch Telecom Group
Cicero, NY
08.2022 - 08.2023
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Executed daily sales strategies to meet store targets and drive revenue growth.
- Maintained accurate inventory levels through regular stock assessments and replenishment procedures.
- Trained new staff on sales techniques, product knowledge, and customer engagement practices.
- Resolved customer inquiries and complaints effectively to ensure satisfaction and loyalty.
- Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
Education
Marketing
Grand Canyon University
Phoenix, AZSkills
- Strong communication and interpersonal skills
- Customer service
- Relationship building
- Adaptable and flexible
- Honest and dependable
- Attention to detail
- Microsoft applications proficiency
- Goal driven
Timeline
Mobile Expert
T-Mobile
09.2023 - Current
Retail Sales Representative
Arch Telecom Group
08.2022 - 08.2023
Marketing
Grand Canyon University