Joseph Lucero
Glorieta,NM
Summary
Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals. Managed 4 Districts in NM and still maintain a Class B Commercial drivers license
Overview
30
30
years of professional experience
1
1
Certification
Work History
District Manager
Ferrellgas
Santa Fe, NM
10.1994 - 10.2024
- Assisted in managing district operations to ensure compliance with safety regulations.
- Supported team members with training on company policies and standard operating procedures.
- Learned customer service protocols to enhance client satisfaction and support sales initiatives.
- Participated in inventory management processes to optimize stock levels and reduce waste.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Increased employee retention through development of comprehensive rewards and recognition program.
- Streamlined operations and reduced costs by negotiating better contracts with suppliers.
- Drove regional performance metrics, setting and monitoring achievement goals for each district.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Maintained accurate records of operational activities for reporting and analysis purposes.
Education
GED -
Santa Fe High School
Santa Fe, NMSkills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Class B Commercial drivers license
- Operations management
- Team development
- Action plans
- Employee scheduling
- Budget management
- Policies and procedures
- Operational oversight
- Compliance monitoring
- Vendor management
- District growth management
- Teamwork
- Reliability
Accomplishments
As a District Mgr for 14 years, every years I always succeeded in growing the business and exceeding our expected yearly budgets in revenue and reducing operating costs
State NM License, which pertain to Sales, Repairs, and Service work on all propane Homes, Plants and Vehicles
LP licenses 9, 5, 6, and 3
I still maintain my Class B commercial drivers license
Certification
Class B Commercial drivers license
NM Lp licenses 3,5,6, and 9
Languages
English
Professional Working
Timeline
District Manager
Ferrellgas
10.1994 - 10.2024
GED -
Santa Fe High School