Joseph Mahady
Palmdale,CA
Summary
Motivated server/host/bus person with engaging personality and flexible approach. Upbeat and friendly while anticipating customer needs to facilitate enjoyable dining experiences. Skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism.
Overview
3
3
years of professional experience
Work History
Server
The Lemon Leaf
04.2021 - 09.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Reset and cleaned tables quickly to prepare for new customers.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
Popeyes
01.2021 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Followed food safety and sanitation guidelines at all times.
Front Desk
Heat And Halo
01.2019 - 10.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
Bachelor of Science - Education
University of California, Santa Cruz
Santa Cruz, CA06.2025
Skills
- To-Go Order Preparation
- Quality Control
- Guest Inquiries
- High-Volume Dining
- Cleaning and Sanitizing
- Guest Flow
Timeline
Server
The Lemon Leaf
04.2021 - 09.2021
Cashier
Popeyes
01.2021 - 04.2021
Front Desk
Heat And Halo
01.2019 - 10.2020
Bachelor of Science - Education
University of California, Santa Cruz
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