Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joseph Mcfayden

Round Rock,TX

Summary

A reliable and hardworking professional works autonomously or in teams to serve people. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Overview

15
15
years of professional experience

Work History

Bartender

Mas Fajitas
Round Rock, TX
05.2023 - Current
  • Delivered exceptional customer service, fostering a welcoming atmosphere for patrons.
  • Trained new bartenders in proper techniques and effective customer interaction.
  • Cultivated strong working relationships with colleagues through clear communication.

Server

Black Bear Diner
Las Vegas, NV
03.2018 - 11.2023
  • Provided excellent customer service by addressing guest needs promptly.
  • Assisted in training new servers on menu and service standards.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Bartender/server

Chilis bar and grill
Round Rock, TX
10.2015 - 04.2022
  • Greeted customers and provided excellent customer service.
  • Mastering the selling of products that evolve over time.
  • Engaged with guests to provide excellent customer service and recommendations.

Car Salesperson

Elder Mitsubishi
Austin, TX
10.2017 - 02.2018
  • Assisted customers in selecting vehicles that fit their needs and preferences.
  • Maintained up-to-date knowledge of Mitsubishi models and features.
  • Built strong relationships with customers to encourage repeat business.
  • Collaborated with the finance department to finalize sales agreements.
  • Developed relationships with potential buyers through phone calls and emails.
  • Greeted customers and provided product information.

Car Sales Executive

Autonation Chevy
Austin, TX
06.2016 - 08.2017
  • Assisted customers in selecting vehicles based on preferences and needs.
  • Collaborated with finance team to facilitate loan applications for buyers.
  • Provided excellent customer service throughout the sales process.
  • Maintained strong product knowledge of vehicles available at the dealership.
  • Developed relationships with potential buyers through networking events.

Shift manager

Freebirds World Burrito
01.2012 - 07.2015
  • Consistent interaction with guest
  • Multiple five star google and yelp reviews online.
  • Promoted from line cook to shift manager.

Cashier

Chipotle Mexican Grill
08.2010 - 11.2012
  • Constant interaction with customers.
  • Several Positive reviews on google and yelp

Education

High School Diploma -

Stony Point Highschool
Round Rock, TX
03-2011

Some College (No Degree) - Business Administration

Austin Community College
Austin, TX

Skills

  • POS system operation
  • Inventory management
  • Cash handling
  • Customer relationship management

References

References available upon request.

Timeline

Bartender

Mas Fajitas
05.2023 - Current

Server

Black Bear Diner
03.2018 - 11.2023

Car Salesperson

Elder Mitsubishi
10.2017 - 02.2018

Car Sales Executive

Autonation Chevy
06.2016 - 08.2017

Bartender/server

Chilis bar and grill
10.2015 - 04.2022

Shift manager

Freebirds World Burrito
01.2012 - 07.2015

Cashier

Chipotle Mexican Grill
08.2010 - 11.2012

High School Diploma -

Stony Point Highschool

Some College (No Degree) - Business Administration

Austin Community College

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