Joseph Melice
Manassas,VA
Summary
Dedicated professional with a strong background in customer service and administrative support, looking to leverage by contributing growth to a forward-thinking company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Billikens BBQ
Fredricksburg, VA
05.2023 - Current
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Copier delivery
East Coast Express
Capital heights
- Current
- Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
- Delivered items directly into customers' homes when necessary, providing additional customer service support.
- Ensured timely delivery of packages to customers in accordance with company standards.
Shop manager
Provident Automotive
Manassas, VA
05.2022 - 09.2022
- Managed daily operations including opening and closing procedures, cash handling and banking activities.
- Scheduled staff shifts according to business needs.
- Performed monthly audits of store operations.
- Resolved customer complaints promptly and professionally.
Route Runner
FEDEX Ground
Manassas, VA
11.2020 - 01.2022
- Communicated regularly with supervisors regarding any issues that arose during deliveries.
- Loaded and unloaded vehicles with merchandise for delivery or pickup.
- Provided excellent customer service when interacting with clients during pickups or deliveries.
Education
Course work in criminology and cyber security -
12.2022
Skills
- Salesmanship
- Item promotion
- Social Media Marketing
- Invoicing
- Budget Adherence
Certification
- Dealer operator license, 05/2024
- Car salesperson license, 05/2024
City
VA
Street
Manassas
Soft skills
Communication, problem-solving, adaptability, Interpersonal skills, work ethic.
Timeline
Restaurant Waiter
Billikens BBQ
05.2023 - Current
Shop manager
Provident Automotive
05.2022 - 09.2022
Route Runner
FEDEX Ground
11.2020 - 01.2022
Copier delivery
East Coast Express
- Current