Joseph Minnon

At Big Y, I am trusted with ringing in various items for customers. Because of this, I also have great experience in dealing with customer service.

• Adhered to safety and sanitation protocols during shift operations.
• Promoted store loyalty programs to increase customer engagement.
• Assisted customers with inquiries, enhancing overall shopping experience.
• Processed customer transactions efficiently

As a Service Clerk, I have to bag groceries for customers, help bring groceries out to customers cars, and bring carriages in for customers. Through this, I have learned proper and important customer service skills which helps me become such a positive and proper employee.

• Assisted customers with inquiries and product selection to enhance shopping experience.
• Resolved customer complaints promptly, contributing to improved satisfaction levels.
• Trained new staff on customer service protocols and operational procedures for consistency.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Collaborated with team members to develop new strategies for handling complex customer situations.

• Enforced game rules and regulations to ensure fair play and sportsmanship.
• Facilitated communication between coaches, players, and parents during games.
• Provided timely decisions on plays to maintain game flow and player safety.
• Trained junior umpires on techniques for effective officiating and conflict resolution.
• Contributed to the overall success of the local league through active participation in meetings, training events, and other organizational activities.

As an Umpire for little league, I have learned great problem solving skills especially with dealing with proper calls, coaches, and other officials. I have been able to do various higher level games all the way up to 15U Baseball. Some games in which I have to umpire all by myself which takes determination, resilience, and focus.

Through Landscaping, I have learned various skills involving technique and communication to guarantee and swift job for our customers.

• Designed and implemented landscape layouts for residential and commercial properties.
• Operated and maintained landscaping equipment, ensuring optimal performance and safety compliance.
• Collaborated with clients to understand vision and delivered tailored landscaping solutions.