Joseph Ortiz
Sacramento,CA
Summary
Dynamic employee with a proven track record in front desk operations and customer/client relations, honed at CSL Plasma and El Super Taco. Excelled in enhancing customer experiences and streamlining clinical procedures. Skilled in data entry and time management, consistently improving efficiency and confidentiality handling.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Reception Technician
CSL Plasma
06.2024 - Current
Performed general clinical and reception procedures, perform efficient check-ins, attentive profile creations, diligent pre-screening processes, and improving overall customer experience
Server/Busser
El Super Taco
11.2023 - 09.2024
- Served and bussed tables promptly
- Thrived in being positive in customer service
- Resolved customer complaints promptly and professionally
- Worked with POS system to place orders, manage bills, etc.
Education
No Degree - Kinesiology
California State University, Sacramento
Sacramento, CA05-2027
High School Diploma -
Rosemont High School
Sacramento, CA06-2023
Skills
- Initiative-taking
- Front desk operations
- Customer/Client relations
- Confidentiality handling
- Clinical and screening procedures
- Time management
- Data entry
- Documentation and reporting
Certification
- CPR/AED Certification
- Food Handlers Certification
Timeline
Medical Reception Technician
CSL Plasma
06.2024 - Current
Server/Busser
El Super Taco
11.2023 - 09.2024
No Degree - Kinesiology
California State University, Sacramento
High School Diploma -
Rosemont High School