Joseph Oswald

Proven leader in automotive service management, excelling in operational efficiency and customer relations at South Austin Nissan. Elevated parts and labor gross from $225,000 to $700,000 in 2024, while maintaining top-tier KPIs. Expert in staff development and optimizing profitability, achieving top 10 national status in gross profit and fixed absorption.

Focused Fixed Operations Director with 35 years of experience maximizing profits for large-scale automotive businesses through innovative leadership and communication skills. Expertise in project management, customer relations and profit optimization. Unwavering professional accomplished in delivering excellent service while stimulating productivity and reducing costs. Success-oriented auto dealer operations leader well-versed in running every department with skill and efficiency. Familiar with manufacturer standards, customer relations strategies and business management practices. Success-oriented auto dealer operations leader well-versed in running every department with skill and efficiency. Familiar with manufacturer standards, customer relations strategies and business management practices. Pursuing a new professional challenge.