Joseph Otero
HollowProof LLC
Albuquerque,NM
Summary
Creative Business Owner with exceptional background spent in construction/remodeling and competitive sales environment. Proven leader with engaging demeanor and success working in most demanding environments. Talented in adaptability, problem solving And overcoming high pressure situations. Articulate and punctual with a great work ethic.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Owner
HollowProof LLC
Albuquerque , NM
03.2019 - Current
- Consult with clients to assess wants, interests and needs to propose valuable and reliable solutions
- Implement project management techniques to overcome obstacles and increase team productivity.
- Negotiate and execute contracts on behalf of HollowProof LLC
- Manage, develop and trained staff.
- Establish and monitor goals, conducted performance reviews.
- Develop internal requirements and standards to minimize potential safety risk and company liability.
- Manage day-to-day business operations and scheduling.
- Oversee business budget planning and administration, accounting functions, purchasing, and weekly payroll to handle financial needs.
- Adhere to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Develop and implement marketing strategies to generate new customers and increase sales opportunities.
Operations Manager/ Administrative Advisor
Style Surfaces
Albuquerque , NM
09.2014 - 03.2019
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Negotiated and executed contracts on behalf of style surfaces
- Managed, developed and trained staff, established and monitored goals, conducted performance reviews
- Developed internal requirements and standards to minimize potential safety risk and company liability.
Sales Associate Specialist
SITEL
Albuquerque, NM
07.2012 - 08.2014
- Maintained calm demeanor and professionally managed issues in order to ensure customer satisfaction.
- Engaged with clients to effectively build rapport and trust.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained top 10% in sales through out the company in a fast-paced competitive sales environment.
- Maintained current product knowledge and changes in marketplace to ensure proposals are in line with wants, Interests and needs.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Attended monthly sales meetings and quarterly sales trainings.
Education
High School Diploma -
NMYCA
Roswell, NM 06.2004 - 12.2005
Business Management
National American University
Albuquerque, NM 01.2010 - 05.2011
Business Marketing
National American University
Albuquerque, NM 01.2010 - 05.2011
Skills
Project Management
undefinedTimeline
Owner
HollowProof LLC
03.2019 - Current
Operations Manager/ Administrative Advisor
Style Surfaces
09.2014 - 03.2019
Sales Associate Specialist
SITEL
07.2012 - 08.2014
Business Management
National American University
01.2010 - 05.2011
Business Marketing
National American University
01.2010 - 05.2011
High School Diploma -
NMYCA
06.2004 - 12.2005
Similar Profiles
Ida BeachyIda Beachy
Office Manager/Head Bookkeeper at Sunnybrook Excavating LLC, RHL Logistics LLC, Denny's Trucking LLCOffice Manager/Head Bookkeeper at Sunnybrook Excavating LLC, RHL Logistics LLC, Denny's Trucking LLC
Kimberlie PriserKimberlie Priser
Senior Loan Processor at Acrisure Mortgage, LLC Fka FBC Mortgage, LLCSenior Loan Processor at Acrisure Mortgage, LLC Fka FBC Mortgage, LLC
CHAZ WOODCHAZ WOOD
Owner/Project Manager at Residential Recovery LLC/Holistic Homes LLCOwner/Project Manager at Residential Recovery LLC/Holistic Homes LLC
Danille HolbrookDanille Holbrook
Manager / Talent Acquisition Manager / Market Expansion Leader at JP MORGAN CHASEManager / Talent Acquisition Manager / Market Expansion Leader at JP MORGAN CHASE
Richard NievesRichard Nieves
Low Voltage Assistant at EMI Powered by ChenegaLow Voltage Assistant at EMI Powered by Chenega