Joseph Peregory
Mineral,VA
Summary
Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Forward-thinking and proficient in all operational areas of being a manager. Dedicated to enhancing revenue, customer loyalty and team efficiency to grow profits and support long-term business sustainability. Seasoned Management Trainee adept at learning new information quickly to maximize performance. Hardworking and reliable team player dedicated to business success. Offering many years of experience and company-oriented mindset. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
30
30
years of professional experience
Work History
Driver
Us Foods
10.2008 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Driver Manager
Kloke Group
05.2006 - 10.2008
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Obtained CDL A License
- Delivered and picked up household goods for transfer
Sales and Service Representative
CINTAS, Professional Uniform And Facility Services
04.1998 - 05.2006
- Drove team revenue totals by bringing in top sales numbers.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Trained and mentored new sales representatives.
- Negotiated contracts with clients and developed relationships with key personnel.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Collaborated with cross-functional teams to identify and address customer needs.
- Promptly responded to inquiries and requests from prospective customers.
- Sought ways to improve processes and services provided.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Trained new personnel regarding company operations, policies and services.
- Delivered and picked up goods from customers
Manager
Dahlgren Hardware And Electronics
09.1993 - 04.1997
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Took inventory of store merchandise and ordered merchandise accordingly
Education
High School Diploma -
Courtland High School
Spotsylvania, VA06.1988
Skills
- Workforce Management
- Team Leadership
- Employee Training and Development
- Time Management
- Customer Relationship Management (CRM)
- Sales and Marketing
Timeline
Driver
Us Foods
10.2008 - Current
Driver Manager
Kloke Group
05.2006 - 10.2008
Sales and Service Representative
CINTAS, Professional Uniform And Facility Services
04.1998 - 05.2006
Manager
Dahlgren Hardware And Electronics
09.1993 - 04.1997
High School Diploma -
Courtland High School
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