Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Ponder

Buda,TX

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Self-starter who uses strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Pappadeaux Seafood Kitchen
03.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Retail Sales Associate

Adidas
01.2022 - 12.2023
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and provided outstanding customer service.
  • Maintained and organized back-of-house inventory

Contract Musician

Self-Employed
06.2021 - Current
  • Built networks with local musicians to provide session support for gigs and events.
  • Promoted musical career by maintaining website and social media presence.
  • Taught private music lessons, adapting tuition to ages and skill levels.


Percussion Instructor

Austin ISD
06.2021 - 10.2021
  • Responsible for teaching fundamentals of music to adolescent students
  • Adapted instruction to meet students' diverse learning needs and abilities.
  • Coordinated with head director on scheduling rehearsals and taking inventory of music equipment
  • Used technology in classrooms to integrate technology and multimedia tools into music lessons and enhance student learning.

Education

Bachelor of Arts - Music

Texas State University
San Marcos, TX
12-2023

Skills

  • Sales strategies
  • Customer service
  • Order delivery practices
  • Relationship building
  • Planning and coordination
  • Effective communication
  • Adaptability
  • Time management

Certification


Data Analytics, University of Texas/Great Learning- May 2023

Timeline

Server

Pappadeaux Seafood Kitchen
03.2024 - Current

Retail Sales Associate

Adidas
01.2022 - 12.2023

Contract Musician

Self-Employed
06.2021 - Current

Percussion Instructor

Austin ISD
06.2021 - 10.2021

Bachelor of Arts - Music

Texas State University
Joseph Ponder