Joseph Ramos
Yuma,AZ
Summary
Dynamic and results-driven professional with a strong background in customer service and sales expertise at AutoZone. Proven ability to lead teams and handle escalated issues effectively. Skilled in cash handling and welding techniques, consistently achieving operational goals while enhancing team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
AutoZone
Yuma, AZ
03.2025 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Transported components and merchandise to retail locations.
Shift Leader
Carl’s Jr.
Yuma, AZ
02.2022 - 03.2025
- Evaluated cash on hand to ensure accurate financial reporting at shift transitions.
- Supervised and led employees to maintain productivity and customer service levels.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Welder
Western Construction Inc.
Yuma, AZ
01.2022 - 04.2022
- Analyzed blueprints and drawings to establish layout and procedural plans.
- Executed welding tasks following specified equipment setup.
- Executed welding tasks to support the upkeep of industrial machinery.
Education
Yuma High School
Yuma, AZSkills
- POS Deletions
- Cash Handling
- Customer Service
- Sales Expertise
- Torch Cutting
- Stick Welding
Additional Information
Personal experience: rebuilding and making small hp engines, suspension work, brakes, head gaskets, cooling systems, sound systems/electrical, welding.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sales Associate
AutoZone
03.2025 - Current
Shift Leader
Carl’s Jr.
02.2022 - 03.2025
Welder
Western Construction Inc.
01.2022 - 04.2022
Yuma High School