Joseph Rehurek
Brooksville,FL
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Night Owl Food and Spirits. Proven ability to enhance guest relations through effective communication and multitasking. Recognized for maintaining a welcoming atmosphere while efficiently managing high-pressure situations, ensuring exceptional customer satisfaction and team collaboration.
Overview
2
2
years of professional experience
Work History
Host
Night Owl Food And Spirits The
09.2023 - 05.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Grocery Bagger
Woodmansfoodmarkets
09.2023 - 04.2024
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
- Improved customer satisfaction by providing efficient and friendly bagging services.
Education
High School Diploma -
Evansville
640 S 5th St, Evansville WI Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Exceptional communication
- Detail-oriented
- Professional appearance
- Guest relations
- Customer engagement
Timeline
Host
Night Owl Food And Spirits The
09.2023 - 05.2025
Grocery Bagger
Woodmansfoodmarkets
09.2023 - 04.2024
High School Diploma -
Evansville
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