Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Joseph Rigsby

Jasper,AL

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Professional Pharmacy
04.2019 - Current
  • Accurately and efficiently fill and label medications
  • Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
  • Performed routine maintenance on pharmacy equipment such as pill counters and automated dispensing machines
  • Trained new pharmacy technicians on standard operating procedures, workflow processes, safety protocols, etc
  • Managed patient profiles and updated information such as allergies, current medications, and contact details accurately in the pharmacy system
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Pharmacy Assistant

Shoppers Drug Mart
08.2018 - 04.2019
  • Digital Pharmacy ambassador
  • Process high prescription volumes
  • Assist in blister packaging
  • Assisted in the compounding of specialized medications under the supervision of a pharmacist
  • Operated computer systems for data entry purposes
  • Collaborated with other pharmacy staff members to optimize workflow efficiency
  • Assisted in the coordination of medication deliveries to patients' homes or healthcare facilities

Pharmacy Technician

After Hours RX
01.2017 - 07.2018
  • Receive written prescriptions and refill requests
  • Establish and maintain patient profiles
  • Answer phone and fax machine
  • Maintained a clean and organized work area, including the pharmacy shelves and storage areas
  • Collaborated with healthcare providers to obtain prior authorizations for certain medications when required by insurance companies
  • Assisted in managing expired medications through proper disposal methods following regulatory guidelines

Skills

  • Data entry
  • Medical Terminology
  • Microsoft Word
  • Inventory management
  • Time management
  • Problem-solving skills
  • FDA compliance
  • HIPAA

Certification

  • Immunization Administration Certification
  • BLS Certification
  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Technician

Professional Pharmacy
04.2019 - Current

Pharmacy Assistant

Shoppers Drug Mart
08.2018 - 04.2019

Pharmacy Technician

After Hours RX
01.2017 - 07.2018

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Joseph Rigsby