Joseph Rosales

• Managed event logistics, ensuring timely delivery and setup of necessary materials.
• Provided exceptional customer service, addressing client concerns promptly and professionally.
• Assisted with activity setup and breakdown.
• Facilitated smooth communication between all event stakeholders, including clients, vendors, and staff members.

• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
• Greeted guests entering and exiting facility.
• Established relationships with guests to grow and retain client base.
• Completed cashier and point of sale operations.

I had assisted customers by loading their truck beds with hay they purchased. I also would locate bags of feed they had bought and also placed that in their truck. On certain days we would receive 92 bales of hay and I would have to break it down on individual pallets in order to be able to do my job which was stacking sometimes 20 to 30 bales of hay in back of a truck. When no customers bought hay I would assist the inside workers by grabbing any materials they needed such as cups, plates, restocking merchandise, and restock coolers. Just as we received loads of hay, we also would receive pallets full of animal feed which I would have to then reorganize the original pallets in our containers by pulling them all out and placing the new feed in the back and then placing the older feed in front.