Joseph Savastano-Albritton
Palm Springs,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Lincontro Italian Restaurant
03.2021 - 01.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Valentinos Restaurant
02.2019 - 10.2019
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
McCormick & Schmick's Seafood Restaurant
01.2017 - 02.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Santa Barbara High School
Santa Barbara, CA05.1997
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Order Accuracy
- Point of sale operation
- Dining area maintenance
Timeline
Server
Lincontro Italian Restaurant
03.2021 - 01.2022
Server
Valentinos Restaurant
02.2019 - 10.2019
Server
McCormick & Schmick's Seafood Restaurant
01.2017 - 02.2019
High School Diploma -
Santa Barbara High School