Joseph Ugenti
Tampa,FL
Summary
I spent 35 years working in the waste management business where I acquired a knowledge base
Overview
2027
2027
years of professional experience
Work History
Outside Sales Representative
RDK Ansett's, LLC
2017 - Current
- Identified customer needs and provided tailored solutions to enhance satisfaction.
- Developed strong relationships with clients through regular visits and consultations.
- Maintained detailed records of client interactions in customer relationship management systems.
Sales Representative Manager
Waste Equipment & Parts, LLC
2010 - 2017
- Managed team of sales representatives to enhance customer engagement.
- Coordinated product demonstrations and presentations for potential clients.
- Analyzed market trends to identify new sales opportunities in the industry.
- Implemented sales strategies to promote waste equipment and parts effectively.
- Oversaw inventory management processes to maintain product availability.
- Generated leads through cold calling prospective clients.
Inside Sales Representative
RDK Truck Inc
2007 - 2010
- Identified customer needs and provided tailored solutions to enhance satisfaction.
- Maintained detailed records of client interactions in customer relationship management system
- Engaged customers through phone and email communication to identify needs.
- Provided product information and support to enhance customer understanding.
- Processed sales orders accurately within the company's CRM system.
- Maintained customer records while ensuring data integrity and security.
Sales Associate
Erine Haire Ford
1999 - 2007
- Assisted customers in selecting products and providing product information.
- Collaborated with team members to achieve daily sales goals and objectives.
- Resolved customer inquiries and complaints in a timely manner.
- Participated in training sessions to improve product knowledge and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Delivery Driver
Scolara & Roza Produce
1996 - 1999
- Delivered fresh produce to local businesses.
- Inspected and organized products for quality before delivery.
- Maintained accurate records of deliveries and inventory levels.
- Navigated efficiently to optimize delivery routes and timelines.
- Loaded and unloaded produce while ensuring safety protocols were followed.
Supervisor
Hillsborough Resource Recovery
1991 - 1996
- Family-owned transfer station
- Supervised daily operations of waste management processes and staff activities.
- Monitored compliance with environmental regulations during resource recovery activities.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Owner's Representative
Brandon Pest Control of Tampa
Tampa
1984 - 1991
- Owned
- Coordinated pest control projects for residential and commercial clients.
- Evaluated service contracts to ensure compliance with industry standards.
- Managed communication between clients and service teams effectively.
- Developed client relationships to improve service satisfaction and retention.
- Reviewed safety protocols to maintain a secure working environment.
- Trained staff on best practices in pest management techniques.
- Conducted site inspections to assess pest issues and recommend solutions.
Haul Truck Driver
Tampa Garboligest
Tampa
1982 - 1984
- Family Owned
- Operated heavy haul trucks for transporting materials on-site.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Followed designated routes to deliver materials efficiently and safely.
- Maintained accurate logs of hours driven and materials transported.
- Adhered to safety regulations while driving in challenging terrain conditions.
- Operated assigned vehicle in accordance with company policies and procedures.
Maintenance Technician
North Shore Sanitation
Long Island, N.Y.
1972 - 1978
- Family Owned
- Conducted routine maintenance on sanitation equipment and machinery.
- Inspected facilities for safety compliance and operational efficiency.
- Collaborated with team members to troubleshoot equipment malfunctions.
- Maintained inventory of maintenance supplies and ordered replacements as needed.
- Responded promptly to service requests from other departments.
Education
A.S. Degree -
Suffolk County Community College
01-1980
High School -
John Glenn High School
Long Island, N.Y.01-1979
Training
- Ford Commercial Vehicle Sales Certification in Auto Financing, 01/01/01
- Jim Moran and associate's certification in Auto Financing Ethical Standards, 01/01/06
Timeline
Outside Sales Representative
RDK Ansett's, LLC
2017 - Current
Sales Representative Manager
Waste Equipment & Parts, LLC
2010 - 2017
Inside Sales Representative
RDK Truck Inc
2007 - 2010
Sales Associate
Erine Haire Ford
1999 - 2007
Delivery Driver
Scolara & Roza Produce
1996 - 1999
Supervisor
Hillsborough Resource Recovery
1991 - 1996
Owner's Representative
Brandon Pest Control of Tampa
1984 - 1991
Haul Truck Driver
Tampa Garboligest
1982 - 1984
Maintenance Technician
North Shore Sanitation
1972 - 1978
A.S. Degree -
Suffolk County Community College
High School -
John Glenn High School