Kirsten Mitchell
Brantley,AL
Summary
Outside Sales Representative with United Rentals, bringing experience supporting industrial and utility customers through equipment sourcing and pricing negotiation. Proven ability to evaluate equipment offerings, negotiate cost-effective agreements, and align purchasing decisions with operational and safety requirements. Strong understanding of equipment needs for a variety of construction projects. Adept at cross-functional collaboration with operations, maintenance, and management to ensure the customer is satisfied. Ready to tackle new challenges and leverage these qualities to drive team success.
Overview
5
5
years of professional experience
Work History
Outside Sales Representative
United Rentals
04.2025 - Current
- Developed and maintained strong customer relationships to drive sales growth.
- Utilized Salesforce software to track sales activities and analyze client interactions effectively.
- Collaborated with cross-functional teams to ensure seamless order fulfillment and customer satisfaction.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Negotiated contracts and pricing agreements, maximizing profitability for the company.
- Collaborated with internal teams to fulfill orders and meet customer needs.
- Managed territory accounts and jobsites with strategic planning.
Outside Sales Representative
United Rentals
02.2024 - 04.2025
- Established new accounts through cold calling and personal visits to potential customers.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Monitored competitor activities to maintain competitive advantage.
Inside Sales Representative
United Rentals
02.2023 - 02.2024
- Branch Safety Champion
- Provide quotes/reservations for customers
- Fulfill orders for customers based on job needs
- Establish new rental and sales accounts by serving walk-in and call-in customers
- Negotiate prices on equipment rentals and contractor supplies based on pricing procedures and policies
- Manage customer expectations with delivery
- Provide insight on invoices for customers
- Assist with outside account managers as needed with orders
- Answered customers' questions regarding products, prices, and availability.
CPSI
Executive Assistant
08.2022 - 02.2023
- Assisted with administrative needs
- Prepared and updated documents, reports, and spreadsheets
- Planned and coordinated leadership meetings
- Managed C levels calendars
- Worked closely with vendors and clients for travel and meetings
- Corporate Communication
- Worked closely with corporate Developments
- Manged tasks in marketing and communications
Administrative Assistant
CPSI
04.2021 - 08.2022
- Worked closely with caterers and hotels for company wide events
- The face of the company with assisting clients coming through the office
- Organized corporate and board meetings
- Planned and coordinated company-wide luncheons
- Ran expense reports for C levels
- Hosted lunch and learns
Education
Bachelor of Arts - Psychology
University of South Alabama
Mobile, AL12-2020
Associate of Science -
Coastal Alabama Community College
Bay Minette, AL07-2018
Skills
- Relationship building
- Account management
- Territory management
- Client relationship development
- Salesforce proficiency
- Territory growth
- Customer Service-oriented
Timeline
Outside Sales Representative
United Rentals
04.2025 - Current
Outside Sales Representative
United Rentals
02.2024 - 04.2025
Inside Sales Representative
United Rentals
02.2023 - 02.2024
CPSI
Executive Assistant
08.2022 - 02.2023
Administrative Assistant
CPSI
04.2021 - 08.2022
Associate of Science -
Coastal Alabama Community College
Bachelor of Arts - Psychology
University of South Alabama